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Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

goldmine software help  eRelationship 2000 and FrontRange's GoldMine Front Office 2000. In the mid- to high-end market Onyx primarily competes with Siebel and Kana. Siebel sells Siebel MidMarket 2000 and a number of enterprise level applications such as Siebel Sales and Siebel Call Center. Kana sells a suite of applications for managing customer communications and running marketing campaigns. Onyx's quarterly revenues have on average grown nearly 20% quarter over quarter from 1Q99 to 3Q00. Net income has hovered around Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » goldmine software help


Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

goldmine software help  , FirstWave , Frontrange (Goldmine) , Maximizer , etc. These vendors basically created their tools based on the SME needs and priced the tools accordingly. Microsoft recently joined the team with its new CRM package MSCRM. See Microsoft Convergence 2003 Portrayed an Enterprise Solutions Crossroad! The Major Leagues are Courting the SME Market Faced with stagnant growth in the Enterprise-sized demand, many of the top CRM vendors such as Siebel , SAP , Oracle , and PeopleSoft are now heavily focused on the Read More...
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

goldmine software help  from other systems. A GoldMine migration tool was one item on the list, but they had a high rate of users requesting migration tools for other products and thus created an import tool with custom import maps, again targeting Salesforce.com by allowing users to import contacts, accounts, and opportunities to the SugarCRM system. Recommendations As an open source vendor, SugarCRM benefits from its user community. The company will need to tread carefully here for several reasons. First, it will be important Read More...
Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

goldmine software help  Retail: Behind the Counter Retail’s BIG Show 2012 , the annual industry event organized by the National Retail Federation (NRF) , was recently held in New York City. Epicor , while showcasing the full suite of Epicor Retail software solutions, highlighted mobility features across its product suite in the following manner: Personalized service with Epicor Retail Customer Relationship Management (CRM) Clienteling Fast and accurate decision making with Business Intelligence (BI) Information Center Read More...
FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

goldmine software help  Solutions Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management Read More...
Varicent Software
Varicent Software Incorporated provides sales performance management (SPM) software. SPM, a subset of corporate performance management (CPM) (or business

goldmine software help  Software Varicent Software Incorporated provides sales performance management (SPM) software. SPM, a subset of corporate performance management (CPM) (or business performance management), focuses on sales planning, modeling and dashboarding, quota and territory management, sales commission and incentive calculations, and sales analytics. Varicent’s flagship product, Varicent SPM, helps companies manage, measure, and understand the economic impact of their variable compensation programs. Read More...
3C Software
3C Software, founded in 1988 in Atlanta, Georgia (US), has taken a comprehensive approach to developing cost management solutions for process and complex

goldmine software help  Software 3C Software, founded in 1988 in Atlanta, Georgia (US), has taken a comprehensive approach to developing cost management solutions for process and complex manufacturers. Through interviews with everyone involved in cost management—from accountants to engineers to chief financial officers (CFOs)—3C software creates a solution that offers functionality that is both comparable with any accounting method and integrative with other enterprise and manufacturing systems. Read More...
onDemand Software
OnDemand Software, a division of Global Knowledge, Inc. is a leading provider of self-service training automation software.

goldmine software help  Software OnDemand Software, a division of Global Knowledge, Inc. is a leading provider of self-service training automation software. Read More...
STR Software


goldmine software help  Software Read More...
Scribe Software
Scribe Software Corporation provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it

goldmine software help  Software Scribe Software Corporation provides CRM data migration and integration software solutions that put CRM to work for its customers. Scribe's products make it possible for companies to sell more and provide better customer service by creating one complete view of the customer in CRM.  Scribe Software is a privately held corporation headquartered in Bedford, New Hampshire and was founded in 1996. Read More...
Moxie Software
Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in

goldmine software help  Software Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in business, share knowledge, and collaborate. Moxie Insight, Moxie's thought leadership division, provides research in enterprise technology, talent development, and collaborative innovation. Read More...
Cezanne Software
Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and

goldmine software help  Software Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and optimize the human side of their business. The company’s focus is to provide the business owner with people-centered solutions to manage the execution and evolution of business processes that are critical for the organization's success. The privately held company's North American headquarters are in Boston, Massachusetts (US). Read More...
Enterprise Software Selection Guide
Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the

goldmine software help  Software Selection Guide Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the best possible light, leaving you to separate real functionality from marketing hype. In this guide, you’ll discover a three-phase methodology for objectively researching, evaluating, and selecting the best software solutions for your company. Read More...
Cougar Mountain Software
Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for

goldmine software help  Mountain Software Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for midsized businesses and nonprofit organizations in need of accounting software, fund software, or point of sale (POS) software and hardware across a broad range of industries requiring customizable solutions. Cougar Mountain is based in Boise, Idaho (US). Read More...

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