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Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

goldmine software help  eRelationship 2000 and FrontRange's GoldMine Front Office 2000. In the mid- to high-end market Onyx primarily competes with Siebel and Kana. Siebel sells Siebel MidMarket 2000 and a number of enterprise level applications such as Siebel Sales and Siebel Call Center. Kana sells a suite of applications for managing customer communications and running marketing campaigns. Onyx's quarterly revenues have on average grown nearly 20% quarter over quarter from 1Q99 to 3Q00. Net income has hovered around Read More

Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » goldmine software help


Will Oracle’s Freebie Shot Hurt (Or Only Graze) Siebel?
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of tricks was the recent launch of the

goldmine software help  smaller CRM players (e.g., Goldmine) or companies that currently offer similar commoditized functionality, like Salesforce.com. While this move may help Oracle enter potential customers via their back door, it is not going to seriously jeopardize Siebel's leadership without proven rich CRM 11i functionality supposedly tightly interwoven throughout its entire 11i product suite. Early indications from early Oracle CRM adopters have shown significant improvements compared to its earlier, sub-optimal Read More
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

goldmine software help  from other systems. A GoldMine migration tool was one item on the list, but they had a high rate of users requesting migration tools for other products and thus created an import tool with custom import maps, again targeting Salesforce.com by allowing users to import contacts, accounts, and opportunities to the SugarCRM system. Recommendations As an open source vendor, SugarCRM benefits from its user community. The company will need to tread carefully here for several reasons. First, it will be important Read More
Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

goldmine software help  Retail: Behind the Counter Retail’s BIG Show 2012 , the annual industry event organized by the National Retail Federation (NRF) , was recently held in New York City. Epicor , while showcasing the full suite of Epicor Retail software solutions, highlighted mobility features across its product suite in the following manner: Personalized service with Epicor Retail Customer Relationship Management (CRM) Clienteling Fast and accurate decision making with Business Intelligence (BI) Information Center Read More
FrontRange Solutions
Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all

goldmine software help  Solutions Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management Read More
Halogen Software
Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions

goldmine software help  Software Established in 1989 and headquartered in Ottawa, Canada, Halogen Software provides web-based appraisal, 360-degree feedback and survey software solutions, consulting and hosting services. Halogen eAppraisal is web-based employee performance appraisal software that automates the time-consuming employee appraisal process. Halogen e360 simplifies the administration of formal feedback procedures with straightforward ease-of-use and sophisticated reporting. Halogen eSurveyor is the Read More
ERP Software Blog
The ERP Software Blog is a member-supported blog that includes comparisons and opinions about enterprise resource planning (ERP) and the software selection

goldmine software help  Software Blog The ERP Software Blog is a member-supported blog that includes comparisons and opinions about enterprise resource planning (ERP) and the software selection process. Read More
Laserbeam Software
Laserbeam Software develops and implements software supporting compensation administration, market analysis, and performance management. The company is

goldmine software help  Software Laserbeam Software develops and implements software supporting compensation administration, market analysis, and performance management. The company is headquartered in Concord, California (US). Laserbeam also has experience in development services through its subsidiary in Chennai (India). Read More
Ultimate Software: Delivering Breakthrough Products
Ultimate Software is in a very competitive market. Its continued success is fueled by relentlessly delivering new products and incremental innovation. A few

goldmine software help  Software: Delivering Breakthrough Products Ultimate Software is in a very competitive market. Its continued success is fueled by relentlessly delivering new products and incremental innovation. A few years ago, the company’s strategic initiatives were to evolve of their software-as-a-service (SaaS) delivery model and launch new features targeted to medium sized enterprises. Learn how a new product portfolio management (PPM) solution helped Ultimate Software reach its goals. Read More
Selecting Software: A Systematic Approach to Buying Software
In our new “wired” world, software is no less important than other products and services in our everyday lives. But people are generally more used to buying

goldmine software help  Software: A Systematic Approach to Buying Software In our new “wired” world, software is no less important than other products and services in our everyday lives. But people are generally more used to buying other products and services than software. In many ways, however, selecting software is similar to selecting other products and services. Find out the key factors and criteria you should include—and what you should leave out—when you’re in the market for a new software solution. Read More
RadView Software
RadView Software Ltd. (Nasdaq: RDVW) provides solutions for verifying the performance, scalability, and integrity of business-critical web applications

goldmine software help  Software RadView Software Ltd. (Nasdaq: RDVW) provides solutions for verifying the performance, scalability, and integrity of business-critical web applications. Deployed by over 1,300 customers worldwide from industries such as financial services, retail, manufacturing, education, and technology, RadView's award winning products enable customers to reduce costs while improving the quality of Web applications throughout the development life cycle. RadView corporate offices are located in Read More
Custom Software Development
CTGroup Software provides software development outsourcing services in mobile and wireless application development, system programming, and web development

goldmine software help  Software Development CTGroup Software provides software development outsourcing services in mobile and wireless application development, system programming, and web development. The company also provides a full range of quality assurance services, including testing, implementation, prototyping, architecture design, technology selection, feasibility study, and requirements analysis. It uses technologies including JAVA, J2EE, Microsoft .Net, and C++. Read More
On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors
Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the

goldmine software help  premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all Read More
Varicent Software
Varicent Software Incorporated provides sales performance management (SPM) software. SPM, a subset of corporate performance management (CPM) (or business

goldmine software help  Software Varicent Software Incorporated provides sales performance management (SPM) software. SPM, a subset of corporate performance management (CPM) (or business performance management), focuses on sales planning, modeling and dashboarding, quota and territory management, sales commission and incentive calculations, and sales analytics. Varicent’s flagship product, Varicent SPM, helps companies manage, measure, and understand the economic impact of their variable compensation programs. Read More
VDoc Software
A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent

goldmine software help  Software A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent software vendor with 500 customers and more than 400,000 users. Since 1996, the vendor has provided software that focusses on processes, employee productivity, and organizational relationships with customers and partners. VDoc Software is headquartered in Charbonnières les Bains (France). Read More

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