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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » hold contest for specific customer profiles or specific customers and automatically select winners


Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

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Transition for Manhattan Associates Necessary for Long Term Growth
Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center

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Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

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Sunrise Technologies’ AFT for Microsoft Dynamics AX Is Now TEC Certified for ERP for Fashion Industries
I am pleased to announce that Sunrise Technologies’ Apparel @ Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified, and available for online

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The Chemistry’s Right for Betachem: Streamlined Distribution for Importer


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Oracle E-Business Suite (12.1) for ERP for Discrete Manufacturing Certification Report
Oracle''s ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations

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Software Evaluation Guide-Key Characteristics to Look for in a Business System for the Wire and Cable Industry
As a wire and cable manufacturer, you probably already have a computer system in place that you couldn’t operate without. However, this system may be outdated

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NetSuite OpenAir for PPM for PSA Certification Report
NetSuite OpenAir is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the

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IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in

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NetSuite Wholesale Distribution Edition v11.2 for ERP for Distribution Certification Report
NetSuite Wholesale Distribution Edition v11.2 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the

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Pricing for Profit in the Hotel Industry: Empowering Pricing Managers for Greater Bottom-line Impact with Improved Market Price Intelligence
Competitive pricing, and its impact on revenue, is a mainstay of marketing in the highly-competitive hotel industry. The real-time nature of the Internet means

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CYMA IV Accounting for Windows
CYMAIV Accounting for Windows is a family of accounting software systems designed specifically for Windows users (98, ME, NT, 2000, 2003 Server). The

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AIM Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report
The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP

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Infor SyteLine v.9 Dominates in TEC’s Industry Benchmark for ERP for Discrete Manufacturing [Infographic]
Check out the infographic to see a snapshot of the benchmark analysis of Infor SyteLine for ERP solutions for discrete manufacturing.

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Epicor for Service Enterprises: ERP for Services (Non-manufacturing) Competitor Analysis Report
The enterprise resource planning (ERP) for services knowledge base is appropriate for organizations in service-oriented industries. It consists of enterprise

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