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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 incident reporting software


Comparing Incident Reporting Software
What should occupational health and safety (OHS) managers be looking for as they consider taking their incident reporting capabilities to a more robust online

incident reporting software  Incident Reporting Software What should occupational health and safety (OHS) managers be looking for as they consider taking their incident reporting capabilities to a more robust online solution? This white paper takes you through a number of key issues that need to be dealt with, the best way to solve these issues and, finally, what online solutions are available today, including their pros and cons.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software


Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.

incident reporting software  representative enters a support incident or RMA into a customer record, the sales person who is following up with that customer has all the information they need to deal with the customer. This level of account management service is helping the company build long-term, trusting relationships with customers. Previously, sales and technical support were operating independently of one another, which hindered our ability to provide a high level of customer service, says Jeannette Cantin, Special Projects Co Read More

Incident Handling and Response Capability: An IT Security Safeguard Part 2: Establishing the Capability


As long as human intervention is part of network operations, there will always be vulnerabilities and an Incident Response capability establishes a force to minimize the effect of system security breaches.

incident reporting software  steps to establish an Incident Handling and Response Capability.   Part 1 discussed the technologies and programs an organization needs to benefit from this capability. About the Author Catherine Woodbury has more than five years' experience in network security consulting and almost 20 years total in the security field. Her experience includes working at the Air Force Intelligence Agency, where she was responsible for data analysis, critical reporting and dissemination of events related to military intel Read More

An Interview with WorkForce Software: Why Your Organization Needs Fatigue Management


Does your organization believe it can “do more with less”? You need to realize that this is ultimately an unsustainable model. Employees working beyond their capacity become fatigued, compromising their safety and reducing productivity. TEC analyst Sherry Fox sits down with WorkForce Software to look at ways organizations can identify fatigue issues and examine how instituting a fatigue management system can alleviate fatigue challenges and increase employee health as well as your bottom line.

incident reporting software  to creating a safer, incident-free work environment, mitigating employee fatigue can lead to greater productivity, greater accuracy, a more positive work environment, increased employee satisfaction, and other similar benefits. Furthermore, fatigued employees tend to consume more health care and have more sick days. As a result, addressing employee fatigue can deliver tangible bottom-line benefits as well. Sherry: Are there specific local, state, or federal laws that suggest or demand such a program or po Read More

TEC Industry Watch: Enterprise Software News for the Week of April 23rd, 2012


SOFTWARE SELECTIONSThe SuperYacht Group selects NetSuite Industry tags: services industry "The holding that includes magazine and Web site publishing, event hosting, marketing consultancy, and creative services has consolidated and centralized all its activities on cloud-based NetSuite ERP. The company has replaced its point solutions—solutions that had obviously become too tiny for them. The

incident reporting software  in audit trails and incident capturing, as well as a few focused improvements in solutions for food and beverage processing, agricultural and real estate businesses, and professional services automation —Aleksey Osintsev, TEC Research Analyst Press release TEC profile for Oracle JD Edwards EnterpriseOne Compare ERP solutions now Oracle launches User Productivity Kit for Oracle Primavera P6 Industry tags: Project Portfolio Management The Oracle User Productivity Kit is a development platform that includ Read More

Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software


When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability.

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Software AG


Software AG helps organizations achieve their business objectives faster. The company’s big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service.

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Global Software


Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes Spreadsheet Server, Executive DASH, Cost Analyzer, and Budget Manager, is compatible with enterprise resource planning packages such as BPCS, Infinium, MOVEX, Oracle®, SAP®, Jack Henry, and J.D. Edwards, and runs on iSeries/AS/400, Oracle®, SQL Server, and Microsoft Access DB. With over over 1,000 customers and 3,500 installations worldwide, Global Software’s products are used in 39 countries. Global's European headquarters are in London, UK, and they have distributors in the United Kingdom, Canada, Australia, Italy, Spain, Mexico, New Zealand, Germany, Switzerland, France, Denmark, and Israel.

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SOA Software


SOA Software, Inc.

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American Software - A Tacit Avant-Garde?


Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also announced financial results for fiscal 2000.

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Software Solutions


Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools aid rapid time-to-deployment for software systems. The company's CMM-certified global development centers offer flexibility clients to address clients' varying requirements for software development, maintenance, and support services. Its software support includes knowledge support systems, parts management systems, and product configuration. Trigent has created and maintained applications for clients such as International Truck and Engine Corp. (Navistar), Classified Ventures, Information Resources, Inc. (IRI), and McCabe and Associates.  

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Moxie Software


Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in business, share knowledge, and collaborate. Moxie Insight, Moxie's thought leadership division, provides research in enterprise technology, talent development, and collaborative innovation.

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Cougar Mountain Software


Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for midsized businesses and nonprofit organizations in need of accounting software, fund software, or point of sale (POS) software and hardware across a broad range of industries requiring customizable solutions. Cougar Mountain is based in Boise, Idaho (US).

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What's Wrong With Application Software? Business Changes, Software Must Change with the Business.


Business changes constantly in small ways and large. It is rare to find an application product that can change once it is implemented. This gap is a reality leading to dissatisfaction and the application being a drag on the business. This gap, the lack of the ability to change, costs the business dearly. Software needs to be the agent of change, not the enemy of change.

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Run your Business with no Software!


Picture your business today without software applications. It's hard to imagine, isn't it? But maybe you should try - and not for the reason you may be thinking. Think about how hard it would be to run your business if your software applications weren't working - and then build a plan to provide total application availability.

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