X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 iphone contact manager app


Epicor Retail: Behind the Counter
The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market

iphone contact manager app  as Apple iPad and iPhone and Microsoft Windows mobile devices. Instead of creating a mobile application, Epicor created a new POS client using the same functionality, features, and business logic as its best-of-breed POS solution. Epicor Retail Mobile Store on these new devices has been available since November 2011. Epicor also has Web-based inventory management (IM) functions that allow stores to enter inventory transactions by accessing Merchandising in real time. These real-time updates help

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

Evaluate Now

Documents related to » iphone contact manager app

Waking Up to a “New Day” at Infor


Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

iphone contact manager app  such as the Apple iPhone and iPad . The idea is to accelerate productivity and help users work smarter and faster. Infor10 Motion is built with a loosely coupled architecture on the Infor10 ION framework, meaning that Infor10 Motion applications can plug into different back-office systems such as enterprise resource planning (ERP), customer relationship management (CRM), expense management, and supply chain management (SCM). Unlike the tightly packaged solutions on the market today, which often require Read More

KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management


Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.

iphone contact manager app  applications are native to iPhone, Android , BlackBerry , and even to a generic (platform-neutral) smartphone. Via J2ME, Kronos mobile applications are accessible on Symbian -based devices, which are still popular overseas. The company chose a native device design (rather than Web-based via HTML5) for better user experience. And while Kronos expressed its undoubting commitment to supporting Microsoft’s SQL Server platform, it is not developing native Windows Mobile applications for the time being Read More

Navigator Business Solutions Navigator One for SAP Business One (v88) for Accounting Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of accounting software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

iphone contact manager app  an app for the iPhone, powered by coresystems (a company providing cloud applications for SAP Business One). Web portals : Business partners (e.g., customers, vendors) can access the system through Web portals using the Web Portals One add-on. Architecture : The current version of the product is based on client/server architecture, but Navigator plans to develop a service-oriented architecture (SOA) version that will Web-enable the product.   Data management   Data Import : The Data Import Wizard Read More

Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

iphone contact manager app  ( Apple iPad / iPhone , Google Android , etc.)? Cincom Acquire: Acquire has supported both tethered and untethered modes for over five years. We are about solutions first, technology second. When a customer has a specific need to support a mobility device to make their business strategies and processes faster, we can easily meet that requirement. In fact, with the rising popularity of iPad and other mobile devices (particularly in verticals such as medical devices and high tech) we have delivered mobile Read More

Best Practices for Improving Performance in Your Contact Center


In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.

iphone contact manager app  Practices for Improving Performance in Your Contact Center In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance. Read More

Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply


Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them.

iphone contact manager app  call center,call center solutions,social media,virtual queuing,visual dialing,IVRs Read More

Best Practices for Improving Performance in Your Contact Center


Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

iphone contact manager app  Practices for Improving Performance in Your Contact Center Best Practices for Improving Performance in Your Contact Center Your contact center is your front line for customer service and satisfaction. But is it running at peak performance—keeping your customers happy and building solid, loyal relationships? Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contact Center . You'll learn how to manage your Read More

8 Critical Metrics for Measuring App User Engagement


How do you measure the success of your mobile app? Driving your revenue is fundamentally dependent on personalization and engagement, and using the right metrics is the key to attaining and keeping users. This guide outlines the eight engagement metrics critical to app success, and includes suggestions for running marketing campaigns and boosting return on investment (ROI).

iphone contact manager app  analytics, marketing analytics, customer insight, advanced analytics, customer engagement metrics, mobile app metrics Read More

ClickSoftware Gets Wearable with ShiftExpert


ClickSoftware is now helping businesses create wearable experiences with its new ShiftExpert app. The app gives workers easy access to job information, location, and biometric data via devices such as the Samsung Gear 2 smartwatch.

iphone contact manager app  industry watch, iot, wearables, clicksoftware, field service management, fsm, salesforce.com, salesforce1, mobile platform Read More

Choosing between Mobile Apps and Mobile Web


With mobile device use fast growing, 2012 seems to be the ‘year of the mobile.’ As companies embrace mobility, a key issue is the mobile versus app debate, and whether there is an argument for producing a mobile application over a mobile site. This white paper looks at the pros and cons of both native apps and mobile Web, and dives into the things that companies should consider before making a choice between mobile app and Web.

iphone contact manager app  Bellurbis,mobile apps,iphone,android,mobile device,mobile app development,mobile apps development,develop mobile apps,developing mobile apps,smartphone app development,windows mobile app development,mobile device management,mobile device management server,mobile device management solutions,mobile device management software Read More

SAP Releases New Mobile Retail App for In-store Experience


SAP recently announced the launch of SAP Shopper Experience, a personalized and engaging retail mobile app suite that offers social media sharing, loyalty programs, and a self-payment system for shoppers. The suite of modular consumer mobile solutions aims to transform the in-store shopping experience.

iphone contact manager app  industry-watch, retail, in-store, mobile, SAP, social, customer-experience Read More

IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview


With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits.

iphone contact manager app  IBM,audit,compliance,authentication,auditing,internal audit,audit accounting,audits,access manager,audit report,access management,it audit,audit checklist,compliance software,regulatory compliance Read More

Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

iphone contact manager app  hosted or SaaS Predictive Dialing for Work-at-Home Agents Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects. Read More

The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

iphone contact manager app  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More