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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 iphone contact manager code


Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

iphone contact manager code  and Chrome—and mobile devices—Apple iPhone and iPad, Google Android, and Blackberry OS6. Indeed, Sage's significant new competitive differentiators in the CRM market are SData-based integration for unified ERP and CRM and its mobile CRM capabilities, including ease of administration, device coverage, and price. Sage SalesLogix Cloud With its large market footprint, Sage CRM is positioning itself to play a leadership role in future waves of cloud computing adoption. Sage SalesLogix is another Sage

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » iphone contact manager code

Reconnecting with Cincom Systems


Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old-school client-server sales product configurator he thought it was. Since about 2005, Cincom Acquire has been Web-enabled and functionally expanded to instill knowledge into sales processes (not only into engineering processes).

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HP Announces Customer Engagement as a Service


HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer Engagement as a Service (CEaaS) resulted from the integration between HP’s cloud technology and Avaya's contact center technology. The contact center tools comprising the solution allow users to handle social media marketing, mobile

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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How Modern Code Generation Works: An Insider’s Guide


To meet high user expectation for applications, your IT department must find ways to improve productivity and complete projects according to the latest standards—often with a reduced head count. In this environment, wasting time on code writing and other repetitive tasks is agonizing. But application generators can automate and manage your development processes. Learn about the functionality that can benefit your company.

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Making the Most of Workforce Optimization: An Agent Lifecycle Approach


Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO.

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Ability Manager


Ability Manager is a software-as-a-service (SaaS) authoring suite for importing or authoring content with organized deployment to end users. Fully customizable, it provides tools to track, educate, and update employees, distributors, vendors, and customers with the latest policies, announcements, product information, surveys, training manuals, etc.-all in real time. Ability Manager uses a combination of custom tailored e-learning, surveys, exams, and inspections. It includes functionality for development of curricula; deployment and tracking of curriculum packages; training; and and measurement of training progress and comprehension.

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Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model


Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from the traditional brick and mortar infrastructure to the remote agent model due to the low investment and high returns, including higher employee engagement. Read this white paper and learn about four talent assessment strategies for a successful home agent model.

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Electronic Product Code (EPC): A Key to RFID


The real benefits of radio frequency identification will be achieved, when the integration of the EPC data will be a substantial part for the control of supply chain business processes.

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Secure Your Source Code


Are you on top of data security compliance? Is your source code secure? Are you looking for a new approach that can help ensure these things are taken care of? With SourceAnyware Hosted solution—which provides 128-bit SSL encryption—your data is protected and your source code is secured from attacks. Find out how SourceAnywhere can help you lower total cost of ownership and improve your development team productivity.

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Total Reward Management: Don't Leave Your Line Manager Alone


A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.

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