The face of business is rapidly evolving from traditional brick-and-mortar facades to electronic ones. While web businesses spend considerable effort in polishing Internet front ends with sophisticated graphics and animation, they must also give attention to back end fulfillment operations. Invisible to consumers, these operations encompass networks of manufacturers, warehouses, and distributors that shoulder the burden of filling orders and delivering products. Advanced Planning and Scheduling (APS) offers powerful tools for addressing the challenges presented to these networks by e-commerce.
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