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The Benefits of a Software Selection Project-Even when Management Imposes a Decision
The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of

list of project management methodologies  been done, a long list of requirements for the ERP system had been compiled and priorities assigned, and a whole range of nonefficient processes had been identified, documented, and slated for improvement at subsequent implementation steps. The group was close to completing the selection process and examining a number of ERP software systems and creating a shortlist of four candidates to compare for best functional fit, related costs, and overall suitability to meet the company’s needs. Then, suddenly, Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » list of project management methodologies


Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

list of project management methodologies  the top of the list in both cases. In this research, executive management support was felt by 76% of the participants to be the most important factor (see Figure 9). Other important issues are the level of certification achieved by the firm and how widespread Six Sigma is in the organization. Anecdotally, respondent's added awareness of Six Sigma's potential by senior management, client requirements, and investment dollars as also being pertinent to success. In addition to the quantitative research done Read More...
Product, Project, Process, and People: The Four Ps of PLM Analytics
Product, project, process, and people represent the four areas of PLM analytics that may help PLM user organizations develop better products, improve the

list of project management methodologies  not an exhaustive shopping list of PLM analytics, but a loose template for exploring the different possibilities of using PLM data. For companies that have PLM systems implemented, I hope the four Ps model will help you strategize your analytics by seeing different possible areas. For organizations that are planning their PLM implementation, it may help you to determine which data should be captured and maintained within your future PLM systems—starting your analytics from planning the source data Read More...
Project Management Pitfalls
Through the implementation of enterprise wide systems many organizations have experienced success in transforming their enterprise from a reactionary task

list of project management methodologies  authored which featured a list of over 21 Critical Success Factors compiled and further ranked by I.T. professionals in the U.S. whose firms had deployed an ERP system a year earlier Or were about to deploy an ERP system: 1) Management Support Senior Management although providing the authorization for the funding, must be seen playing an active role in providing top –down leadership for the project and participate in key decisions related to the project. Senior Management also has to be viewed as a Read More...
Lean Manufacturing: Reaping the Rewards of Lean through Response Management
For years, manufacturers have been driven by sales forecasts and the need to maximize production efficiency at every level of operation. But in order to be

list of project management methodologies  RapidResponse a production-ready dispatch list is available to pass to the production floor to be executed by the lean processes there. Conclusion Lean is a philosophy not a tool. In order to be successful, a company must adopt this philosophy and then use the tools available to apply the philosophy. If you follow this path, the benefits can be significant and can start within a few months. Whether you are transitioning your existing operation to lean or building a new lean-based facility, Kinaxis can Read More...
The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness
To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area

list of project management methodologies  Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals. Read More...
Oracle Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3
Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management solutions.Oracle’s new

list of project management methodologies  Announces Transportation Management 6.3 and Oracle Global Trade Management 6.3 Oracle has announced the release of v6.3 of its Oracle Transportation Management (OTM) and Oracle Global Trade Management  solutions. Oracle’s new Transportation Management release includes enhancements to: fleet management transportation sourcing , transportation business intelligence transportation operational planning rail transportation workflow and event management freight payment, billing, and claims document Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

list of project management methodologies  last) transferred to a specialist who, of course, wants to know the account number before we get started. Also common is the case of the customer asking an agent to confirm if the information he or she has just read on the web site is correct, only to hear “Sorry, that's not right,” or worse yet, “Hmm … I am not sure. Sorry.” The chances of the agent solving the problem on the spot, and perhaps even upgrading the customer to a product or service that meets his or her needs, are then indeed Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

list of project management methodologies  the so-called “LWAR” approach: Listen, Watch, Anticipate, and React. We humans usually React first and skip the other steps, said Jeffries, and offered a good example of folks not remembering the name of the person that they had just met (because everyone is just too keen on saying their own name). To that end, he concluded that Twitter is a good place to listen to the market’s sentiments.   Kronos’ Growth Continues As in previous years, Jeffries then introduced Kronos’ chief executive officer Read More...
Configuration and Change Management for IT Compliance and Risk Management
To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated

list of project management methodologies   Read More...
Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

list of project management methodologies  Management Framework for Mobile Workforce Management and Field Service Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More...
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

list of project management methodologies  Web Content Management: Vendor Profile Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and community. MODX’s WCM systems, Evolution and Revolution, are being used for a significant quantity of sites around the world. Find out more in this report. Read More...
Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

list of project management methodologies  Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

list of project management methodologies  Adaptive BPM Suite 8.3 for Business Process Management Certification Report Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
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