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One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

list service orders by type service order and status  as the company’s price list offerings, ClickSoftware’s solutions could also be grouped into the following four logical main suites: Field Service Daily Suite – covers automatic decision making and optimization support to manage field service operations: starting with appointment booking and scheduling during the period around the day of service, followed by real time scheduling and optimization during the day of service, and culminating with reports and business metrics analytics after the day of Read More

Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » list service orders by type service order and status


Project-oriented versus Generic GL-oriented ERP/Accounting Systems
Caught between big-vendor ERP offerings requiring heavy customization, and off-the-shelf project management solutions that are easily outgrown, project-oriented

list service orders by type service order and status  to identify the laundry list of items that might or should be integrated between these systems, such as prime contracts, subcontracts, purchase orders, budgets, change orders, budget revisions, costs, accounts payable invoices and checks, labor, billing details, forecasts, and so on. Also, the companies should vigorously clarify the meaning of integration that the vendors tout—will the integrated solution contain a centralized database, for example? Also, does the integration accommodate the creation Read More
How Global Trade Management Can Assuage Your International Trade Worries
Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity

list service orders by type service order and status  a few days. This list is not exhaustive. You may also encounter difficulties with, for example, the management of empty containers, advance shipping notices (ASNs), and other points the mismanagement of which will have an impact on your specific business activities. However, manufacturers should focus on addressing the five fundamental challenges I’ve outlined above before concerning themselves with ancillary issues. Global Trade Management While you may have incorporated other collaboration tools Read More
Getting It Right: Product, Quality, Timing, and Price
The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of

list service orders by type service order and status  database, and produces a list of material for production. The integration is seamless to the end user. For Manufacturing: Jeeves Production Given that the majority of Jeeves customers are in manufacturing, the Jeeves Production module is included as an intrinsic part of Jeeves Enterprise, and is used for various types of manufacturing, such as process and discrete manufacturing, and production-to-order or production-to-stock. With the system adaptation tools pervasively included in Jeeves Enterprise, Read More
Quick Response Manufacturing: ERP and Value Chain Acceleration
Whatever the reasons for pursuing a lead-time reduction strategy, time compression across all company processes is critical to growth, and in some cases means

list service orders by type service order and status  the shop floor dispatch list in truckload sequence, and allows delivery routes to be set up for maximum efficiency. Time is minimized between order completion and truck loading - improving the real lead-time. Closing the loop after the sale, service call management documents calls for product service, and prioritizes and notifies appropriate personnel of actions to be taken. The service call management capability reduces the time for problem resolution and eliminates the possibility of open cases falling Read More
ViryaNet G4 Field Service Management Certification Report
ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium

list service orders by type service order and status  G4 Field Service Management Certification Report ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium and large service organizations. Optimizing day-to-day activities and operations for service organizations for improved business performance is at the core of ViryaNet’s market approach. Download the ViryaNet G4 certification report now for product analysis, comparison with the average Read More
Professional Service Strategies that Win: Executive View of the Cloud
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It

list service orders by type service order and status  Service Strategies that Win: Executive View of the Cloud This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information. Read More
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

list service orders by type service order and status  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC's P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

list service orders by type service order and status  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that's easier said than done. But if you're in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

list service orders by type service order and status  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

list service orders by type service order and status  Service Management (FSM) Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the Read More
7 Steps to Service-oriented Architecture
Before an organization can truly realize the cost and agility benefits of enterprise service-oriented architecture (SOA), there are a few concepts it should

list service orders by type service order and status   Read More
Transforming Customer Service with Business Analytics
Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business

list service orders by type service order and status  Customer Service with Business Analytics Customer service needs to go beyond handling dissatisfied customers and build relationships with customers so they are profitable, loyal advocates. Business analytics can help customer service departments acquire the information and capabilities to transform themselves. Read More
Demandware Gets Into Mainstream Order Management
Demandware, a cloud commerce solution provider, recently acquired the cloud-based order management solution provider Mainstreet Commerce. See how this

list service orders by type service order and status  Omni-channel retail, Demandware, Mainstreet Commerce, distributed order management solution, DOM solution, Mainstreet BusinessFlow, omni-channel shopping, buy anywhere fulfill anywhere, industry watch, e-commerce, retail, omni-channel, multi-channel, scm, dom, order management, nrf Read More
Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

list service orders by type service order and status  Announces New Release of RightNow CX Cloud Service Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service . The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Read More

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