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One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

list service orders by type service order and status  as the company’s price list offerings, ClickSoftware’s solutions could also be grouped into the following four logical main suites: Field Service Daily Suite – covers automatic decision making and optimization support to manage field service operations: starting with appointment booking and scheduling during the period around the day of service, followed by real time scheduling and optimization during the day of service, and culminating with reports and business metrics analytics after the day of Read More...
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » list service orders by type service order and status


The AS/400 Takes You Securely Where You Want to Go
This article on the built-in security features of the AS/400 system originally appeared in the Midrange Computing’s Showcase Magazine, June 2000.

list service orders by type service order and status  Management authority Existence authority List management Read authority Add authority Delete authority Update authority Attacks, Exploits, Viruses, and Vulnerabilities Because security is object based, and is integrated throughout the hardware and operating system, instructions only work on objects that they are designed to work on. This makes it rather difficult to bypass security on an AS/400. If an AS/400 is subjected to a buffer overflow attack, an attack that often results in security breaches on Read More...
How Global Trade Management Can Assuage Your International Trade Worries
Globalization has lost its novelty. For most goods-driven enterprises it has become a matter of fact, just to stay in the game. However, the level of complexity

list service orders by type service order and status  a few days. This list is not exhaustive. You may also encounter difficulties with, for example, the management of empty containers, advance shipping notices (ASNs), and other points the mismanagement of which will have an impact on your specific business activities. However, manufacturers should focus on addressing the five fundamental challenges I’ve outlined above before concerning themselves with ancillary issues. Global Trade Management While you may have incorporated other collaboration tools Read More...
Getting It Right: Product, Quality, Timing, and Price
The most important factor in industry is no longer the mere price of the product. Increasingly, the purchaser's task has become to obtain the right product of

list service orders by type service order and status  database, and produces a list of material for production. The integration is seamless to the end user. For Manufacturing: Jeeves Production Given that the majority of Jeeves customers are in manufacturing, the Jeeves Production module is included as an intrinsic part of Jeeves Enterprise, and is used for various types of manufacturing, such as process and discrete manufacturing, and production-to-order or production-to-stock. With the system adaptation tools pervasively included in Jeeves Enterprise, Read More...
Quick Response Manufacturing: ERP and Value Chain Acceleration
Whatever the reasons for pursuing a lead-time reduction strategy, time compression across all company processes is critical to growth, and in some cases means

list service orders by type service order and status  the shop floor dispatch list in truckload sequence, and allows delivery routes to be set up for maximum efficiency. Time is minimized between order completion and truck loading - improving the real lead-time. Closing the loop after the sale, service call management documents calls for product service, and prioritizes and notifies appropriate personnel of actions to be taken. The service call management capability reduces the time for problem resolution and eliminates the possibility of open cases falling Read More...
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

list service orders by type service order and status  Outsourcing Service Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support application enhancement, reengineering, and migration enterprise application integration (EAI) enterprise application services, including: enterprise resource planning (ERP) e-procurement and business-to-business (B2B) market places customer relationship management (CRM) supply chain management (SCM) e-business mobile applications busi Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

list service orders by type service order and status  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what's the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You'll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More...
Yantra - Leader in Distributed Order Management, But Wait There’s More
Yantra appears to be ahead of the pack in applications for distributed order processing and related needs, but it is far from a household name. For Yantra to

list service orders by type service order and status  Yantra on their short list. Those companies with existing ERP or Supply Chain vendors in-house should evaluate Yantra in addition to their incumbent vendors due to Yantra's success in co-existing situation where customers have found that Yantra often complements and improves upon the solutions offered by the existing vendors. Existing Yantra customers should evaluate the remaining portions of their product suite in search for additional value. Yantra Recommendations Yantra appears to be ahead of the pack Read More...
Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

list service orders by type service order and status  Announces New Release of RightNow CX Cloud Service Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service . The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Read More...
Sky Field Service Management Certification Report
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

list service orders by type service order and status  Field Service Management Certification Report Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

list service orders by type service order and status  Key Steps to Make Field Service Profitable Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor. Read More...
Six Easy Steps to Finding the Right Business VoIP Service
For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces

list service orders by type service order and status  Easy Steps to Finding the Right Business VoIP Service For many businesses, focus on cost reduction often begins with the internal communication platform—the phone service. Businesses that have large sales forces, customer service teams, and help desks must continually scrutinize their skyrocketing annual phone costs. Find out how deploying a company-wide voice over Internet protocol (VoIP) solution is one of the best ways to realize cost reduction across the organization. Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

list service orders by type service order and status  self-service,guide,HR,management Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

list service orders by type service order and status  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that's easier said than done. But if you're in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

list service orders by type service order and status  Ways Service Culture Can Drive Revenue Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal. Read More...

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