X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 live mysis


Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

live mysis  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is nothing

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

Start Now

Documents related to » live mysis

Looking for Oil and Gas ERP Software? Check Out TEC’s Newest Evaluation Center


TEC's research model of oil and gas ERP systems is now live. This means you can research and compare ERP solutions for the oil and gas industry at TEC's Oil and Gas Evaluation Center. Solutions include ERP systems from Microsoft, Oracle, and SAP, and many other vendors coming soon. We’ll keep you posted on some second-tier vendors offering exciting products that emulate first-tier solutions, but

live mysis   Read More

HR Tech 2013 Interview: Lisa Rickard, Senior Manager, Product Marketing, Epicor HCM


HCM Analyst Raluca Druta interviews Lisa Rickard, Senior Manager of Product Marketing for Epicor HCM, live on the show floor at the 2013 HR Technology® Conference & Exposition. Listen and find out how how Epicor is responding to its customers’ biggest challenges, what the SMB market is looking for in a human capital management (HCM) solution, and what’s coming up in Epicor HCM.

live mysis   Read More

NorthHighland


If you’re looking for a consulting firm that lives up to all the clichés, keep looking.We’re different. We live and work where our clients live and work.We guarantee our work. We believe that when you’re really good at what you do, you measure your success by your client’s success. And you shouldn’t have to fly in the people you need to do the job.At North Highland, our consulting business is more evolved. Our consultants, who average 15 years of experience, are at the top of their game. Our clients, some of the largest and most recognizable names in the world, stay with us because they get results. Since 1992 we have grown to 19 offices in the U.S. and Asia, and offer support in Europe and Australia through Highland Worldwide.We’re here to change the way you think about consulting.What can we do for you?

live mysis   Read More

ASP Traffic Analysis! What Next - ASP Odometers?


WebTrends will begin offering an Application Service Provider (ASP) solution for web traffic analysis. The offering has options both for traditional traffic analysis and for commerce analysis. The product is also free to personal web sites.

live mysis   Read More

Winning your market - with "dumb" questions


Positioning Part 3: Why we should love dumb questionsPart 2 was about the choices to consider when formulating your campaign positioning—now we’ll see why those initial choices are probably wrong. Over the years, I've learned to love the uninformed viewpoint. At TEC, we call this unbiased (and yes, refreshingly ignorant) perspective the tourist’s view. We worship the “innocent bystander”—the

live mysis   Read More

24-7 INtouch


24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue.

live mysis   Read More

Case Study: Rack-tracking System


The client: a US-based provider of reusable rack rental, recovery, and closed loop logistics management for bulk shipping and display of live goods, from nurseries to retailers. Faced with growing demand for its racks, the distributor required an enterprise-wide application that allowed flexibility for growth, while reducing operational complexity and maintaining the company’s excellent track record.

live mysis   Read More

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

live mysis   Read More

Plex Systems Replaces Seven Silo Applications At CCI


I recently read an article about the implementation and go-live experience of an enterprise resource planning (ERP) solution at a relatively small metal-forming manufacturing company called Clips and Clamps Industries (CCI). This Plymouth, Michigan–based family-owned company is a metal stamping supplier to the automotive industry and produces a variety of custom-made items for its industrial

live mysis   Read More

Deltek Acquires Traffic LIVE for Marketing Agencies’ Front Office


Deltek has acquired Sohnar and its Traffic LIVE cloud-based resource planning solution for the creative marketing communications world. This acquisition broadens and deepens Deltek’s portfolio of professional services automation (PSA) solutions.

live mysis   Read More