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Documents related to » live support software


Single ERP Software versus Multiple Software Systems
Your Challenge: Get Decision Makers' Approval for a ERP Software. Specific, Measurable, Achievable, Relevant and Time-Bound. A single software system can improve process manufacturing operations. With a single enterprise resource planning (ERP) point of control, this goal is accomplished by eliminating duplicate entry, and by contributing data integrity, detailed drilldown, and more. The advantages of single software system usage fulfill the original intentions of ERP as it can allow process manufacturers to better manage their business.

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12/8/2008 1:40:00 PM

The Case Against Modifying Your Enterprise Software
he Case Against Modifying Your Enterprise Software.Read White Papers and Other Software for Your Investigation of The Case Against Modifying Your Enterprise Software. Consider the case of two hypothetical companies—Company A and Company Z—each using an identical enterprise software package delivering identical core functionality. Company A has the same number of users, but the total cost of ownership (TCO) experienced by Company Z is about twice the TCO enjoyed by Company A. Why? We explain.

LIVE SUPPORT SOFTWARE: modifications shortly after going live in favor of functionality already resident in the software. Obviously, we want to avoid these situations and often have been able to sit down with customers before the implementation process to review what can be long lists of “necessary” modifications. But when we can convince our customer to run the software as-is for 90 days, a fascinating thing happens. One at a time, requested modifications drop off the list. This is because employees’ paradigms shift
5/12/2006 12:41:00 PM

Taking Measures for True Success: How to Choose Software That Meets Your Needs
Taking Measures for True Success: How to Choose Software That Meets Your Needs. Download Whitepaper on Software That Meets Your Needs. A failed software implementation can cost companies millions in wasted time and money. To ensure your software selection project isn’t a sorry statistic, use the right metrics to gauge your success. Time, budget, and functionality aren’t enough--focus your efforts on requirements analysis and definition. Take measures to ensure your software meets your needs, and discover how to perform accurate requirements analysis.

LIVE SUPPORT SOFTWARE: projects are unlikely to deliver a successful outcome. Is the success of a software selection and implementation project really nothing more than a happy accident, and almost completely beyond your ability to control it? Why is the rate of failure so high? One main factor Technology Evaluation Centers (TEC) has observed is that the less-than-inspiring rates of success noted above often boil down to the organization s current experience and historical success with larger-scale implementations involving
10/1/2008 12:32:00 PM

Software Vendor Red Flags » The TEC Blog
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21-01-2008

Rootstock Software Steps Out on Force.com » The TEC Blog
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03-01-2013

Software Selection, Mafia-style » The TEC Blog
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14-05-2008

A New Platform to Battle Software Bloat?
Lawson has unveiled a new standards-based business applications platform designed to increase overall application quality and improve the product lifecycle experience for current and future Lawson clients.

LIVE SUPPORT SOFTWARE: its market focus by delivering client/server applications. Lawson s cross-platform, open-database, component technology was incorporated into its flagship product, which was called the LAWSON INSIGHT II Business Management System in the 1990s, and lawson.insight in the early 2000s. Lawson customers can operate on a number of operating systems (such as UNIX, Windows NT and iSeries), database systems (such as IBM DB2 , Microsoft SQL Server and Oracle ) and hardware platforms (such as Hewlett Packard [HP] ,
10/7/2005

Software Size Units
The conventional unit of measurement for software size is the point. Unfortunately, the point-based measurement system fails to account for many of the complexities of software development. This paper proposes software size units (SSUs) as an alternative to points, defines their component elements, and explains how to use SSUs for more accurate software estimations and easier productivity assessments.

LIVE SUPPORT SOFTWARE:
1/12/2009 10:23:00 AM

The Complete Buyer s Guide for Payroll Software
When selecting and deploying a new payroll software solution, there are many factors to take into consideration, including timing, data transfer and conversion, and side-by-side processing. In addition to specific software features and functionality, it’s important to choose a vendor known for experience in the payroll software industry. Read this guide by Sage to gain useful information before buying a software solution.

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2/14/2011 10:48:00 AM

The TEC Quick Case for Tero Software
Tero Software specializes in maintenance and asset management solutions for small and medium businesses. This Quick Case for Tero Software provides concise background information, which is oriented toward organizations considering its Web Work solution.

LIVE SUPPORT SOFTWARE: the mid-1990s, Tero began delivering its own Web-based request management system, which helped users deal with in-coming phone, fax, e-mail, and paper work requests. In 1997, based on the success of its first Web foray, it released its own Web-based maintenance management system, Web Work . Tero s systems now help clients manage maintenance facilities, fleet, and plant equipment. The company is headquartered in Coquitlam, British Columbia (Canada). Business Background Tero is a software development firm
1/27/2006

A Portrait of the Indian Enterprise Software User
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures. The Indian market was no exception. But how does vendor growth and expansion relate to the requirements of Indian companies researching and purchasing enterprise software? What is the profile of a company in India that is looking for enterprise software?

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9/13/2011 10:30:00 AM


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