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10 Keys to Managing Risk in Perilous Times
In the economist intelligence unit white paper managing risk in perilous times: practical steps to accelerate recovery, you'll find ten key recomme...

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Transportation Management Systems
Transportation management systems should provide the basic components of a shared information system to support collaboration, rates, routes, roles, transaction sets, documents, and information exc...
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Documents related to » load detailed customer routes fixed pick and delivery times specific routes and maps


Applying the Power of Social Networks to Customer Relationship Management (CRM)
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

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The Customer Relationship Management Vision: It Starts with Relationships
An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the

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Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

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Creating the Single Customer View
With today’s strategic focus on data, a significant challenge facing companies is the ability to use data to create a single customer view (SCV). An SCV means

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Manufacturers and the SaaS Delivery Model
Find out about the advantages of SaaS inreport, Manufacturers and the SaaS Delivery Model.

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How to Keep Your Best Customers and People in Tough Times
In the on-demand webcast how to keep your best customers and people in tough times, you'll find out how to build closer relationships with your exi...

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Customer Process Management Drives Profitability in Financial Services
As competition in the financial sector increases, many financial services providers are seeking ways to improve customer service and profitability through

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Financial Times Insight: Business Growth
Even in tough economic times, innovative small-to-midsized companies can still find opportunities for growth. Technology and business software solutions like

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Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

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Customer Relationship Management (CRM) Software Evaluation Report
This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help

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Delivering Superior Customer Value in Insurance
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a

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11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

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Sage Fixed Assets
A trusted name in fixed asset management for 30 years, Sage Fixed Assets solutions help eliminate redundant data entry, increase accuracy, and reduce costs

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The 2009 Handbook of Application Delivery
Application delivery has become a priority for virtually all IT organizations. Unfortunately, the majority still struggle with this highly complex task. This

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