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Abstract: Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces
Interface Software's customer relationship management offering in response to its customer requirements and work processes.
Interface Software targets particularly accountants, financial services, law firms, and management consultants.
PubDate: 8/26/2004
Abstract: This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.
Abstract: Electronic document management systems (EDMSs) are used by companies to organize and streamline their document processes to increase productivity and efficiency. Integration between the EDMS and the customized software results in desirable improved efficiencies and savings. This integration can be accomplished using an application program interface (API) that comes along with the EDMS application. Find out how.
Abstract: Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS.
Abstract: If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business.
Abstract: The specialized material resource planning module for cut-to-size/shape industries must be able to recognize when current demand cannot be satisfied by the in stock inventory due to dimensional issues, and include that unsatisfied demand in its reorder messages.
Abstract: TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced. Rich functionality is offered in a three-module structure that continues to compete in the demanding
Abstract: Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user requirements.
Abstract: The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia, which certainly still continues to differentiate its value proposition despite its smaller stature and quieter nature compared to most of its adversaries. Most recently, it would be its early embrace of RFID through two offerings for different levels of RFID needs: 1) ViaWare WMS--RFID compliant product, for intrinsic RFID enablement of many processes within the supply chain, and 2) the RFIDware add-on module, for achieving outbound RFID tag application only.
Abstract: SLP InfoWare adds a module that identifies credit risks.
Abstract: Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support. It is going to determine whether a product is going to endure, whether it will scale to a large number of users, and whether it will be able to incorporate emerging technologies, all in order to accommodate increasingly evolving user requirements.
Abstract: The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. Interface Software, which is focused on the professional services market, is an example.
Abstract: Concur Technologies added a module that handles miscellaneous payment requests to its eWorkplace suite. It seems like a small thing, but handling all those little expense reports adds up to a big one.
Abstract: PeopleSoft recently announced general availability of eProcurement 2.0. The latest release touts multi-language and multi-currency capabilities powered by XML and wrapped in an easy-to-use interface.
Abstract: SAP announced its involvement in XML-based Internet content standards initiatives, detailing its involvement with standards committees, acceptance of XML, integration with their products, the creation of an XML interface repository and a partner certification program. What does it amount to?
Abstract: IQMS's IQ EDI module is a natively-built solution that deals with the complexities of data synchronization among EDI documents and eliminates the need for third-party translators.
Abstract: Unless all the functional modules have access to and use the same data in near real-time, unless all processes are fully integrated (so that, for example a mobile sales rep can see the live inventory data for order promising), and unless users can seamlessly move from one module to another, we are not talking about coherency but rather about the hodgepodge of disconnected (or very loosely connected, in the best scenario) islands of information.
Abstract: IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data retrieval. IFS also has a strong commitment to international standards, and with its acquisition of iSC, expertise in naval and marine operations.
Abstract: Data quality has direct consequences on a company's bottom-line and its customer relationship management (CRM) strategy. Looking beyond general approaches and company policies that set expectations and establish data management procedures, we will explore applications and tools that help reduce the negative impact of poor data quality. Some CRM application providers like Interface Software have definitely taken data quality seriously and are contributing to solving some data quality issues.