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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 manage account hierarchy gui interface drag drop


A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

manage account hierarchy gui interface drag drop  help design, execute, and manage personalized, permission-based campaigns. Surado CRM 5.0 also allows for the planning, design, execution, and management of multichannel permission-based marketing campaigns. Users can assign tasks and responsibilities according to revenue projections, campaign periods, targeted audiences, and channels. Potential deployment issues can be identified, and resources re-allocated. E-mail and fax campaigns can be set up for automated execution and follow-up. Surado CRM

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Transportation Management System (TMS) RFI/RFP Template

System Definition and Implementation,Interface and Integration,Required Features and Functions, and Analysis  

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Open, Manage, and Accelerate SSL Encrypted Applications


Although secure sockets layer (SSL) is a ubiquitous enabler of e-commerce and outsourcing, it creates a special challenge for network administrators and security professionals because its encryption is known to decelerate data. In order to regain control over application delivery—when everything business-related is encrypted—organizations need to look toward SSL-aware solutions that can help decipher and accelerate data.

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Case Study: City of High Point


The City of High Point, North Carolina, needed an integrated software tool to help staff manage the city's critical IT infrastructure, including 24-7 emergency services, and deal with typical network challenges, such as IPv6 and VoIP rollouts, Wi-Fi upgrades, database migrations, and VMware deployments, all on a tight budget.

The city selected the OptiView XG Network Analysis Tablet from Fluke Networks, and cut their troubleshooting time by more than 75 percent. Now the IT team can monitor existing systems, show graphically the need for changes or upgrades, get insight on potential problems before deployment, and test and manage rollouts. Find out more in this case study from Fluke Networks.

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Build and Manage Strong Customer Relationships


Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

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CARL Source


Released in early 2008, CARL Source is a maintenance management solution with additional functionality to manage financial, technical, regulatory, quality, and property processes related to a company’s assets. Designed around a web-native architecture, CARL Source supports Web 2.0 standards, Java, XML, Web Services, service-oriented architecture (SOA), and more. The Carl Source interface was designed to be user-friendly, while remaining fully compliant with web standards. Carl Source is customizable and extendable. It can operate with leading solutions, such as BEA, Microsoft, and Oracle, and can be configured to work with other information services (IS) applications via its integrated Web Services. CARL Source can be deployed without installing any programs on client workstations. CARL Source is available in a number of versions and configurations, designed for companies of all sizes, in a variety of industries.      

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Information Life Cycle Management for Business Data


While companies have long seen their stores of data as valuable corporate assets, how they manage those stores varies enormously. Today, however, new government regulations require that companies retain and control information for long periods of time. Find out what IT managers are doing to meet these new regulatory requirements, and learn about solutions for storing vast quantities of data for the lowest possible cost.

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Ensighten


Founded in 2009, Ensighten provides ominichannel data and tag manageemnt. It enables digital marketers to deploy and manage all third-party tags from a single Web interface, as well as to collect, own and use on-site, off-site and offline data.

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Eliminate Performance Anxiety: Manage Employee Performance Better


Managing employee performance may seem like a common sense business practice, but a recent study revealed that many employees have never had a performance review or have found their review to be not useful. This white paper discusses how implementing best practices for performance management company-wide can increase the likelihood that employees will be doing their best work possible while reducing the ineffectiveness of a fragmented performance management policy.

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Taking the “Geek” out of Your Web Site Management Strategy


The evolution of interfaces to web content has changed the way companies manage their web sites. On one hand, it's easier than ever to manage digital content. But on the other, with the advent of Web 2.0, there's still a lot you need to know to maximize your web content—and your sales and customer relationships. Learn how software-as-a-service (SaaS) can play an important role in your web content management strategies.

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Five Steps to Manage the Customer Journey for B2B Success


Today’s customer is more educated and connected than ever before. With seemingly endless choices—and unfettered access to information from peers and other sources— standing out in the market is harder than ever. And lowering prices is not always a winning strategy. How can you attract and retain more customers in this new world of business? By focusing on creating customer experiences. Learn more in this white paper.

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Three Ways ERP Can Help Manage Risk and Prevent Fraud


If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes.

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