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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 manage customers software


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

manage customers software  System administrators toolbox to manage user accounts and roles Ease of Use and Navigation One-click access to any campaign No long scrolling pages to view lengthy campaign information User-defined menu navigation One window accesses all campaign information (no need to drill-down several pages and then drill back up) Online help engine with page level and individual field level help throughout the system Flash or video based online training tutorials Reporting, Data Warehousing and OLAP System

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » manage customers software

Software Works, Inc


Overview Software Works, Inc (SWI) is an ERP/CRM solutions supplier delivering a range of ERP Products from major ERP suppliers, lementation consulting services, software development, and ERP value-added products that fit the needs of customers. With expertise in Software Services, Technology Services, and Business Intelligence, SWI customers receive a full service solution – a solution that works. Doing business for nearly a decade, SWI has delivered results to hundreds of customers in a variety of industries, industries such as food/beverage, biotech, chemicals, steel, and pharmaceuticals. SWI industry expertise and long history of project experience in financials, distribution, and manufacturing (process and discreet) are key components in SWI delivering solutions that work. Software Services This business unit provides customers with ERP/CRM implementations, integration, project management, training and solution support, and value-added development of enhancements and products for your ERP/CRM solution. SWI Software Services also provide packaged product solutions for automating data intensive transaction processes with products such as wireless bar coding (via a thin-device configuration) and automated payment processing. Technology Managed Services This business unit provides services such as corporate/site infrastructure analysis, security/risk assessment, network, OS and hardware health, and future growth requirements assessment. Database Management Services are available to assure failure recovery, maximum performance and uptime. Business Intelligence SWI specializes in the Business Intelligence delivery and integration of end-user, ad-hoc query, reporting and analytics - deploying the worlds leading BI products from Business Objects. With extensive ERP/CRM experience, SWI specializes in helping companies get the most from their ERP/CRM investment. The SWI slogan, Putting Intelligence to Work is what we do with the Business Object product suite, SWI has helped a host of companies such as Barr Laboratories, Nioxin, and Boars Head to leverage their ERP/CRM enterprise data into information that makes people smarter.

manage customers software  ERP/CRM implementations, integration, project management, training and solution support, and value-added development of enhancements and products for your ERP/CRM solution. SWI Software Services also provide packaged product solutions for automating data intensive transaction processes with products such as wireless bar coding (via a thin-device configuration) and automated payment processing. Technology Managed Services This business unit provides services such as corporate/site infrastructure analysis, Read More

Progress Software Corp.


How can you build better business applications? That''s the question that drives Progress Software Corporation, which creates and delivers the technology that lets Independent Software Vendors (ISVs) and IT organizations build, deploy, and manage powerful, enterprise-class business software. Progress Software knows that businesses today need applications that are productive, responsive, reliable, and cost-efficient. Founded in 1981 by high-technology veteran Joseph W. Alsop, Progress Software has grown into a $240 million global software industry leader. Progress Software''s four headquarters-serving the North America, Latin America, EMEA (Europe, Middle East and Africa), and Asia/Pacific regions-deliver a comprehensive range of products and support services to customers worldwide. At work in more than 80,000 sites and more than 100 countries, the company has flourished through a well-established base of ISVs who use Progress Software technology to build highly functional and scalable applications. Progress Software is also widely used by larger corporations'' IT departments, which use our products and services to create Internet and enterprise-based business applications that automate internal, business-to-business and business-to-consumer sales, service, and operational processes. There''s a reason for Progress Software''s success: Performance. Not Promises. Our products get the job done-quickly, reliably, and cost-effectively. Our customers tell us that their Progress Software-based solutions work reliably for years-so reliably that they''re able to focus their total attention on meeting business demands rather than the underlying technology. And most importantly, Progress Software lets you leverage all the power of the Internet, now and as it changes. Whatever challenges you have, whatever industry you''re in, a cost-effective Progress Software-based solution awaits you.

manage customers software  organizations build, deploy, and manage powerful, enterprise-class business software. Progress Software knows that businesses today need applications that are productive, responsive, reliable, and cost-efficient. Founded in 1981 by high-technology veteran Joseph W. Alsop, Progress Software has grown into a $240 million global software industry leader. Progress Software''s four headquarters-serving the North America, Latin America, EMEA (Europe, Middle East and Africa), and Asia/Pacific regions-deliver a Read More

Maximizer Software


Maximizer Software is a pioneer in contact management technology. For more than 25 years we've been developing CRM software to help businesses better manage their customers, leads, and prospects. Our claim to fame is in our all-in-one CRM software which is built with the flexibility to be customized to unique business processes.

manage customers software  to help businesses better manage their customers, leads, and prospects. Our claim to fame is in our all-in-one CRM software which is built with the flexibility to be customized to unique business processes. Read More

Saba Software


Founded in 1997, Saba (NASDAQ: SABA) is a global provider of strategic human capital management (HCM) software and services. Saba’s people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Its customers include ABN AMRO, Bank of Tokyo-Mitsubishi UFJ, BMW, Dell, Lockheed Martin, Tata Consultancy Services, and the U.S. Army and U.S. Navy. It is headquartered in Redwood Shores, California, Saba has offices on five continents. Saba provides solutions for people management through learning, collaboration, performance, compensation and talent management, enabling customers to align, develop, manage and reward their people Saba product offerings address all aspects of HCM and are available both on-premise and on-demand (www.saba.com/products). Its global services capabilities and partnerships provide consulting and implementation services, as well as ongoing worldwide support.

manage customers software  customers to align, develop, manage and reward their people Saba product offerings address all aspects of HCM and are available both on-premise and on-demand (www.saba.com/products). Its global services capabilities and partnerships provide consulting and implementation services, as well as ongoing worldwide support. Read More

Quadrant


Quadrant, a division of Logibec, develops, implements and supports Quadrant HR™. Quadrant HR™ is a user-defined, configurable software and services solution integrating best practices for Human Resources, Staff Scheduling and Payroll into a single system. Fully configurable, Quadrant HR™ conforms to the way you work without costly programming customizations. You can create and automate workflows across the organization. Quadrant HR™ is designed to improve employee processes from ‘hire to retire’ for simple to complex multi-site, multi-position, multi-contract workplaces. Experience the power of effective, automated business processes that save you time and money. Quadrant HR - Smart. Simple. Seamless.

manage customers software  business payroll software,certified payroll software,construction payroll software,easy payroll software,hr payroll software,hr software systems,human resources software solutions,production accounting software,qhr software inc.,qhr technologies Read More

abas Business Software


abas Business Software is an ERP and e-business application designed specifically for manufactures in assemble-to-order (ATO), make-to-order (MTO), and engineer-to-order (ETO) environments. The abas Business Software brand includes the following products: abas ERP for production abas Distribution for distribution, wholesale, and service companies the abas eB e-business solution New functions and technologies are added to the standard software with each new version. abas Business Software is currently offered in 28 languages and can be run on the Linux, Unix, and Windows platforms. ABAS has been a supporter of the open-source Linux operating system since 1995. Approximately 80 percent of over 2,300 abas installations are Linux-based. abas Business Software includes the following functionality: sales and sales order processing shipping purchasing and purchase order processing warehouse management scheduling logistics materials management materials resource planning (MRP) production and production planning and control (PPC) financial accounting fixed asset accounting cost accounting eBusiness

manage customers software  purchase order processing warehouse management scheduling logistics materials management materials resource planning (MRP) production and production planning and control (PPC) financial accounting fixed asset accounting cost accounting eBusiness Read More

Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail


Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders have begun to demonstrate an ability to achieve market advantage through the effective use of specialized enterprise applications. As a result, the requirement for all retailers to increase their investment in IT and adopt best practices has thus grown.

manage customers software  (IT) solutions to better manage their increasingly complex businesses that have to cut across different enterprise business disciplines instead of focusing only on a particular one, in a stovepipe manner (e.g., procurement, marketing, finance, customer service, etc.). Thereby this improves their operating efficiencies and financial performance, and strengthens their relationships with customers and suppliers. Therefore, companies in the retail market do have specific IT requirements to support and Read More

3C Software


3C Software, founded in 1988 in Atlanta, Georgia (US), has taken a comprehensive approach to developing cost management solutions for process and complex manufacturers. Through interviews with everyone involved in cost management—from accountants to engineers to chief financial officers (CFOs)—3C software creates a solution that offers functionality that is both comparable with any accounting method and integrative with other enterprise and manufacturing systems.

manage customers software  approach to developing cost management solutions for process and complex manufacturers. Through interviews with everyone involved in cost management—from accountants to engineers to chief financial officers (CFOs)—3C software creates a solution that offers functionality that is both comparable with any accounting method and integrative with other enterprise and manufacturing systems. Read More

Enterprise Process Improvement (EPI) Software: Customer and Software Vendor Collaboration


Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not so fast! While you were completing your implementation project, a new release of the software may have already hit the street or, for sure, there is one in the pipeline. Now you are faced with the decision as to if and when to take on the new release. Maybe now is the time to look at how a new class of software tools, enterprise process improvement (EPI), can assist you in the upgrade decision.

manage customers software  EPI brings enterprise performance management (EPM) in-house. Whereas EPM software caters to existing clients and new customers, EPI is intended for and targeted exclusively at a vendor's existing customer base. In effect, EPI software leverages the existing relationship and confidence in your software vendor and the vendor's expert knowledge of the enterprise data repositories. This expertise comes from knowing the data format—alpha, numeric, alphanumeric, and decimal precision; the data Read More

Mesonic Business Software


Founded in 1978 in Vienna, Austria, Mesonic is a developer of commercial business and e-business software solutions, including financial and accounting, inventory management, asset accounting, payroll, and production. With sales offices in Germany, Italy, the United States (US), and Columbia, Mesonic has over 50,000 customer companies of all sizes in retail, manufacturing, and other areas of the public sector, including McDonald's, Price Waterhouse, and Deutsche Synchron.

manage customers software  financial and accounting, inventory management, asset accounting, payroll, and production. With sales offices in Germany, Italy, the United States (US), and Columbia, Mesonic has over 50,000 customer companies of all sizes in retail, manufacturing, and other areas of the public sector, including McDonald's, Price Waterhouse, and Deutsche Synchron. Read More

CHAMPS Software, Inc.


Champs Software, Inc. is focused on creating and implementing software solutions that enable large enterprises to optimize the life cycles of their capital assets.

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What's Wrong With Application Software? Business Changes, Software Must Change with the Business.


Business changes constantly in small ways and large. It is rare to find an application product that can change once it is implemented. This gap is a reality leading to dissatisfaction and the application being a drag on the business. This gap, the lack of the ability to change, costs the business dearly. Software needs to be the agent of change, not the enemy of change.

manage customers software  process with built in management and quality. Provide the business user visualization and evaluation of potential modifications Assist the business user to understand what the system will look like and how it will operate after the change to avoid surprises, rework, and to further user acceptance. Evaluate and pinpoint the change effort The full impact of any change must be known in advance. This includes the impact on the system and the cost and time required to make the change. This information will Read More

Small Business Software (SBS) Software Evaluation Report


The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't need the biggest systems on the market, this model is a good starting place. Extending beyond accounting functions, it includes general ledger, accounts payable (A/P) and accounts receivable (A/R), payroll, job and project costing, multinational accounting, light manufacturing, inventory, technology, and more.

manage customers software   Read More

CARL Software


Founded in 1985, CARL Software specializes in computerized maintenance management systems (CMMSs) and enterprise asset management (EAM) software. The company is headquartered in Limonest (France), with offices in Paris (France), and international offices in Canada, Germany, Italy, Spain, and the United States (US).

manage customers software  specializes in computerized maintenance management systems (CMMSs) and enterprise asset management (EAM) software. The company is headquartered in Limonest (France), with offices in Paris (France), and international offices in Canada, Germany, Italy, Spain, and the United States (US). BEGINLYX Read More