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Manage Your Business, Drive Growth, and Adapt to Change
Many business owners and managers wonder how to maintain visibility and control in order to keep ahead of the competition, focus on customers, and adapt to

manage customers  focus on your customers, manage your workforce, integrate your supply chain, drive successful projects, empower smarter purchasing, and facilitate full compliance (see the figure below). Because SAP Business ByDesign is an on-demand solution, it greatly simplifies IT requirements compared to traditional enterprise software, dramatically lowering your cost to acquire and support the solution. This paper highlights the features that make SAP Business ByDesign different and enable your company to: Keep your Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » manage customers


Three Ways ERP Can Help Manage Risk and Prevent Fraud
If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage

manage customers  Correctly segregating duties to manage risk requires analysis of a company's key business cycles to identify which administrative roles need to be separate and distinct. This is not as simple as it sounds: in a small or midsized department, three people may have different roles in the company, but they are also each other's back-up. As each employee goes on vacation or takes sick leave, others assume the absent employee's duties, often with help from a system administrator. When the employee returns to Read More...
The Shift to Larger, More Demanding Customers
Working with mass merchandisers is having a significant impact on how food processors and distributors run their businesses. With greater revenues increasingly

manage customers  (ERP) system can help manage every aspect of the business. Read More...
ROI Systems Defies The Odds Through Delighted Customers
ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently been paying off in terms of staffing

manage customers  materials are bundled with MANAGE 2000 and delivered to ROI's clients with system releases and service packs. Links and easy search capabilities provide quick access for users to get the needed information. If desired, ROI's consultants can conduct training tailored expressly for clients' specific requirements via the Web, in-person at the client's site, or at one of ROI's corporate training facilities. The education program also includes regularly scheduled webinars, allowing clients to access interactiv Read More...
ROI Systems Defies The Odds Through Delighted Customers Part Two: Market Impact
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the vendor to provide its customers with

manage customers  early ability to run MANAGE 2000 on Microsoft Windows platform, which has been the major choice of its customers (over 90% of install base). Also, for its target market, the product scales very effectively as it may be required over time. The best example that ROI will not adopt new technology until it is confident that its customers can migrate relatively painlessly to a new technological platform could be its use of the IBM UniData nested relational database management system (RDBMS), and Unibasic devel Read More...
Attracting New Customers with Highly-interactive Instructor-led Virtual Classes
When American Management Association (AMA) needed to migrate instructor content into virtual format; incorporate video, diagnostic instruments, polls, and

manage customers  deployed SumTotal Learning to manage the virtual classroom experience for individuals and corporate customers, creating a live online experience. See how! Read More...
SAP Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis
In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its

manage customers  Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices. Read More...
Using Real-Time Insights, HSE24 Gets Closer to Customers


manage customers  Real-Time Insights, HSE24 Gets Closer to Customers Read More...
Eccentex Lets Business Analysts Assemble and Manage Their Own Cases
Eccentex Corporation provides dynamic case management (DCM), a.k.a. adaptive case management, software-as-a-service (SaaS) solutions using its multitenant cloud

manage customers  Business Analysts Assemble and Manage Their Own Cases Eccentex Corporation provides dynamic case management (DCM), a.k.a. adaptive case management, software-as-a-service (SaaS) solutions using its multitenant cloud-based AppBase platform as a service (PaaS). DCM solutions should support what the evolving knowledge worker needs  and allow organizations to optimize case outcomes, improve customer services, and mitigate risk. Eccentex recently announced the launch of AppBase 5.0 , which includes Read More...
The Bottom Line of CRM: Know Your Customers
CRM has become a top priority for companies seeking to gain competitive advantage. However, confusion reigns about exactly what CRM is, how to best implement it

manage customers  Bottom Line of CRM: Know Your Customers CRM has become a top priority for companies seeking to gain competitive advantage. However, confusion reigns about exactly what CRM is, how to best implement it, or even what role it should play in enhancing customer interaction. Worse yet, even after investing hundreds of thousands, if not millions, of dollars in CRM systems, most companies are no closer to understanding their customers than they were before the system was put in place. See how CRM analytics can Read More...
Manage Enterprise Change and Compliance with Configuresoft ECM and Microsoft SC2007
Today’s complex enterprise networks present unique challenges to those whose task it is to manage and secure them. Existing security measures that worked

manage customers  task it is to manage and secure them. Existing security measures that worked yesterday may not be sufficient tomorrow. But by combining Configuresoft’s Enterprise Configuration Manager (ECM) with Microsoft’s System Center 2007, businesses can secure their data, protect their bottom lines from costly downtime, and meet regulatory standards. Read More...
Yes, We Have No Bananas: Consumer Goods Manufacturers Serve Demanding Customers
Consumer packaged goods manufacturers have to measure the most important metric of all: orders delivered on time, in full. To accomplish this requires

manage customers  should be able to manage forecasts from a number of sources (which might be customer- or product-specific, or for pre-production runs, or for interplant or company demand). Other complicating factors in CPG forecasting include promotions. Occasionally a product may be promoted that requires special packaging, for example—as in the case where an extra 30 percent in volume is added to a product (say, mouthwash or toothpaste) in a non-standard package, but at a standard price. The forecast may expect 10 Read More...
SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers

manage customers  Extends Maximum Attention to More of its Services and Support Customers SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development. Read More...
From Promises to Proof: How to Demonstrate Value to Your Customers
For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a

manage customers  to Your Customers For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure Read More...
How to Centrally Manage SAN Storage Configuration and Assignment for Microsoft Windows Servers
Microsoft System Management Server 2003 and Operations Manager 2005 storage monitoring solutions provide the necessary tools to centrally manage and monitor

manage customers  to Centrally Manage SAN Storage Configuration and Assignment for Microsoft Windows Servers Microsoft System Management Server 2003 and Operations Manager 2005 storage monitoring solutions provide the necessary tools to centrally manage and monitor Windows client and server infrastructure. Now, Sanbolic’s LaScala clustered volume manager and related products offer a complementary toolkit which enables administrators to centrally configure and assign storage assets in a storage area network (SAN) Read More...

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