-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
manage rates per service contract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
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Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
manage rates per service contract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Published:
2004-06-22
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Abstract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its
mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal
to smaller enterprises with less complex processes. Soft (...)
Excerpt related to
manage rates per service contract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP
All-in-One vertical...
Published:
2004-05-07
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Abstract:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can
transporters survive in such a difficult business c (...)
Excerpt related to
manage rates per service contract:
The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee
salaries, and oth...
Published:
2008-02-06
-
Excerpt related to
manage rates per service contract:
... systems allow companies to manage scheduling, dispatch people, manage
parts availability ... Improved customer service (ie, first-time fix rates,
SLA compliance ...
Published:
2010-03-19
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Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
manage rates per service contract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
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Abstract:
Discover how life sciences companies smartly automate to strengthen profitability. Read the executive guide to contract and
chargeback management. Life sciences companies are struggling to manage large group purchase organization (GPO) contracts,
process chargeback submissions, and ensure that pricing pol (...)
Excerpt related to
manage rates per service contract:
Discover how life sciences companies smartly automate to strengthen profitability. Read the executive guide to contract and
chargeback management. ...
Published:
2010-05-11
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Abstract:
Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to
aligning the goals of customers and provider. (...)
Excerpt related to
manage rates per service contract:
Embedded knowledge exists in the supply chain to understand and unlock customer value. Integrating the chain is crucial to
aligning the goals of c...
Published:
2004-11-02
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Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
manage rates per service contract:
Differentiation through Service Excellence. ... While revenue is flattening for many product
businesses, service income is increasing. ...
Published:
2010-03-11
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Abstract:
GTM software should be able to gather information and feed it back into the parent company, creating visibility into what
remote divisions are doing and how they are doing it. Software providers must strike the right balance between global consistency
and special local needs. (...)
Excerpt related to
manage rates per service contract:
GTM software should be able to gather information and feed it back into the parent company, creating visibility into what
remote divisions are doi...
Published:
2005-06-20
-
Abstract:
As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth
and a path towards profitability. Logistics.com is an example of one such company. (...)
Excerpt related to
manage rates per service contract:
As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth
and a path towards profi...
Published:
2001-10-25
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Excerpt related to
manage rates per service contract:
... chains’ performance is based on fill rates and service ...
Service businesses must manage change to keep their customers ... In the
service stocking world, it may be ...
Published:
2010-04-01
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Abstract:
Sage Saleslogix Guidebook. Get Data Associated with Sage Saleslogix Guidebook. If you’ve already implemented Sage Saleslogix
for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you achieve more
value. And if you’re considering Saleslogix for your ne (...)
Excerpt related to
manage rates per service contract:
Sage Saleslogix Guidebook. Get Data Associated with Sage Saleslogix Guidebook. If you’ve already implemented Sage Saleslogix
for your customer rela...
Published:
2010-03-11
-
Abstract:
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success. Get IT Information Associated with Outsourcing
Management and Governance. Organizations undertaking information technology and business process outsourcing typically are
very focused on "doing the deal." This involves as (...)
Excerpt related to
manage rates per service contract:
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success. Get IT Information Associated with Outsourcing
Management and...
Published:
2010-03-11
-
Abstract:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In Relation to Business Agility for Communication Services Providers. In today’s market, customers have
no patience for companies that let their size and comple (...)
Excerpt related to
manage rates per service contract:
Business Agility for Communication Services Providers: a Few Simple Steps are a Great Way to Start. Download Free Technology
Study White Papers In ...
Published:
2010-03-11
-
Abstract:
Selecting your hosted security service provider: what every IT manager needs to know. Acquire IT reports linked to web security.
Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security
while complying with information access and disclos (...)
Excerpt related to
manage rates per service contract:
Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know. Source: Symantec. Document
Type: White Paper ...
Published:
2010-03-11
-
Abstract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its
mySAP All-in-One vertical offerings for the higher-end of the mid-market, while offering the SAP Business One product to appeal
to smaller enterprises with less complex processes. Soft (...)
Excerpt related to
manage rates per service contract:
As the contest for the lower-end of the market intensifies, SAP is further honing a twofold strategy of promulgating its mySAP
All-in-One vertical...
Published:
2004-05-07
-
Abstract:
6 Ways You Can Benefit from Telecom Expense Management. Download IT Analysis White Papers about Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as
staff tried to make up for lack of spend visibility. Furth (...)
Excerpt related to
manage rates per service contract:
6 Ways You Can Benefit from Telecom Expense Management. Download IT Analysis White Papers about Telecom Expense Management
A national health insura...
Published:
2010-03-11
-
Abstract:
6 Ways You Can Benefit from Telecom Expense Management. Download IT Analysis White Papers about Telecom Expense Management
A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as
staff tried to make up for lack of spend visibility. Furth (...)
Excerpt related to
manage rates per service contract:
6 Ways You Can Benefit from Telecom Expense Management. Download IT Analysis White Papers about Telecom Expense Management
A national health insura...
Published:
2010-03-11
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
manage rates per service contract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17