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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 managing content newsletter


Implementing an Enterprise Content Management System What is in it for the organization?
Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through an appropriate enterprise content

managing content newsletter  become outdated. However, the managing number of components is not the only reason for an ECM solution. The number of times a web site is updated and the number of content changes are also an important trigger to keep in mind. Ultimately, there are numerous elements that need to be considered. Bob Boiko, one of the world's most well-known ECM consultants, created a formula to calculate the complexity of a content management system: (authors) x (sources) x (components) x (types) x (throughput) x

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Why Reader Complaints May Be the Most Useful Part of Your Day


As managing editor for TEC’s white paper site, I receive a wide variety of reader comments, ranging from lost password requests to queries about white papers on particular (sometimes very particular) subjects. The other day I received this e-mail, titled “Meaningless White Papers”: “I don't appreciate seeing a good White Paper title and description, then finding out I need to

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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

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End-user Performance: Building and Maintaining ROI


Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?

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CMMS Templates for Effective Implementations Part Two: The CMMS Industry and ERP


The implementation of an enterprise level system is a tumultuous event with far reaching consequences throughout an organization. Therefore we can see the implementation process as a means of taking the quantum leap in maintenance management techniques.

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Software as a service: The Alternative for Web Content Management


Your web site can be your best marketing and sales tool in a global market. Stale content, however, isn't useful to visitors—so you have to make sure your site is constantly updated. How can you reduce the time and financial expense of using multiple systems and multiple forms of content to revise your site? A software-as-a-service (SaaS) content management system (CMS) might be the solution you're looking for. Read more.

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Site Web Content Management


Sitecore Web Content Management is a WCM solution that includes features for content management, forms, search engine optimization (SEO), mobile Web development, personalization, and more. The software also includes a development environment and accompanying tools, as well as features for site management, integration, deployment, and security.  

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Managing Risk through Better Planning


There are many business pressures urging organizations to improve their planning processes. However, in many organizations, the achievement of delivering the annual plan is so onerous that little business benefit is derived from it. That’s why organizations should look for a planning solution capable of delivering flexible business models—models which are mapped to their unique business requirements.

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Building and Managing Self-adopting Teams


To gain a market advantage, today’s software development managers must determine how to deliver feature-rich, high-quality applications quickly and iteratively. To manage the complexity inherent in software development projects, agile development methods rely on self-organizing teams and tight deadlines. Learn how agile development can help your team deliver working products and continuously adjust to business needs.

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Managing Vendor Code Customizations with AccuRev Stream-based SCM


Customizing third-party “vendor” source code is becoming increasingly common. But managing the incorporation of vendor application releases alongside customizations requires an additional layer of software configuration management (SCM) to integrate subsequent vendor releases. Traditional branch-based SCM tools require an unnecessarily complex branch-and-merge process. However, there is a more intuitive and efficient parallel development model for managing customizations to vendor code.

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Blackboard Presents Content Platform Supporting Multiple LMS Systems


Blackboard Inc. launched xpLor, a platform that helps educators manage content across educational platforms and institutions. xpLor is a cloud-based object repository that supports multiple learning management systems (LMS). So far, the platform supports Blackboard Learn, ANGEL, Joule from Moodlerooms and Sakai. With the xpLor content platform users can: create and store content

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