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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 microsoft contact manager demo


Sales Force Automation Buyer’s Guide
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of

microsoft contact manager demo  Integration Shared Calendar Functionality Microsoft Excel Import/Export Customizable Interface Contact Management Requirements Account History and Tracking Call/Email History and Tracking Mail Merge for Letters and Faxes List Building and Management Contact Hierarchy Management Time/Date Stamped Notes Web 2.0/Social Media Integration Lead Tracking Requirements Prospect Management Automated Lead Capture Integration into Drip Marketing Systems Requirements Sales Requirements Sales Forecasting Order

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » microsoft contact manager demo

Sage ERP and CRM Portfolio Update: Clarity at Last


Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and customer relationship management (CRM) portfolios with a wealth of enhancements and by embracing the cloud. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), sheds some light on their market positioning and future direction.

microsoft contact manager demo  a Web 2.0 portal, Microsoft Office integration, embedded BI capabilities (from SAP BusinessObjects ), and the Sage Visual Processes tool. The product was made available in 35 countries. (For more information, see my article A Traditional 'Local Touch' Leader Espouses a More Global Vision . ) Sage ERP X3 V6 was released in 2010 with enhanced multi-legislation Representational State Transfer (REST) architecture, with availability in more than 50 countries. The product currently has 3,000 customers, and Read More

SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

microsoft contact manager demo  so forth) and applications (Microsoft Outlook, CRM applications, and the like) Computer Telephony Integration(CTI) - software, processes and interfaces that integrate computer applications with telephone networks to provide more efficient customer interaction and reporting mechanisms; the two most commonly used applications that ensue from CTI technology are: Browser-based system administration - Web interface that allows users to customize their PBX setup (configuring the actions of auto attendant, for Read More

Waking Up to a “New Day” at Infor


Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

microsoft contact manager demo  Workspace , which incorporates Microsoft SharePoint , provides customers with a single sign-on, common navigation, and common look and feel across multiple applications. Infor10 Workspace is designed to deliver a consumer-like user experience and change the way the average enterprise user has traditionally done his or her work. The UI unifies and presents all relevant information for each user on one screen, including role-based workflows, task and alerts, in-context business intelligence (BI), event Read More

The Mid-Market Is Consolidating, Lo And Behold


While the higher end of the business applications market has experienced only limited merger & acquisition activity during 2000 (mainly seen in ERP losers been devoured by ERP outsiders), the mid-market has seen more vibrant intra-market activity, which particularly accelerated during the first few months of 2001. The serial is to be continued…

microsoft contact manager demo  of Great Plains (see Microsoft And Great Plains - A Friendship That Turned Into A Marriage ) and the merger of Navision Software and Damgaard (see Does NavisionDamgaard Merger Mark Further Mid-Market Consolidation? ) at the end of 2000, combined with the anxiety of looming economic slowdown, seem to have triggered the spate of mergers and acquisitions from the beginning of 2001. The most recent was the April 9 merger agreement between Kana Communications , Inc . (NASDAQ: KANA), a provider of enterprise Read More

eTEK for Microsoft Office


eTek offers a Microsoft Office compatible and Microsoft BackOffice approved client/server accounting and management information system that is scalable from a single-desktop up to a major enterprise with numerous locations and users.  

microsoft contact manager demo  for Microsoft Office eTek offers a Microsoft Office compatible and Microsoft BackOffice approved client/server accounting and management information system that is scalable from a single-desktop up to a major enterprise with numerous locations and users. Read More

Dynamics AX


Microsoft Dynamics AX (formerly Navision Axapta) was created through the merger of Navision Software A/S and Damgaard A/S in December 2000, and it was acquired in 2002 by Microsoft. Dynamics AX is a multilanguage, multicurrency enterprise resource planning (ERP) solution for growing or midsize and larger companies. With applications for financial management, customer relationship management (CRM), supply chain management (SCM), human resource management, project management, and analytics, Dynamics AX integrates with Microsoft products such as SQL Server, BizTalk Server, Exchange, Office, and Windows. Dynamics AX was designed with one database, one toolbox, one business logic, and one source code.

microsoft contact manager demo  AX Microsoft Dynamics AX (formerly Navision Axapta) was created through the merger of Navision Software A/S and Damgaard A/S in December 2000, and it was acquired in 2002 by Microsoft. Dynamics AX is a multilanguage, multicurrency enterprise resource planning (ERP) solution for growing or midsize and larger companies. With applications for financial management, customer relationship management (CRM), supply chain management (SCM), human resource management, project management, and analytics, Read More

Microsoft Dynamics NAV 2015 Is Generally Available


Microsoft announces the general availability of Microsoft Dynamics NAV 2015, its enterprise resource planning (ERP) solution tailored for small and medium businesses (SMBs). Read up on the product's key enhancements.

microsoft contact manager demo  On a corporate blog, Microsoft recently announced the general availability of Microsoft Dynamics NAV 2015 , its enterprise resource planning (ERP) solution tailored for small and medium businesses (SMBs).   The general availability of Microsoft Dynamics NAV 2015 marks the next step in Microsoft’s commitment to building intuitive and simple solutions. The release brings to market significant enhancements to the Microsoft Dynamics NAV product ( see product’s key general capabilities ): New touch-first Read More

Microsoft TECHED 2013: Microsoft Expands Services for Enterprise IT


As part of its TECHED 2013 event in New Orleans, Microsoft has announced offerings to address the new needs of enterprise IT. On its path towards being cloud-first, Microsoft is releasing new offerings to enhance its cloud, data management, and application development services, as well as launching a new release of its flagship Windows product. Microsoft Cloud, hybrid and versatile With regard

microsoft contact manager demo  TECHED 2013: Microsoft Expands Services for Enterprise IT As part of its TECHED 2013 event in New Orleans , Microsoft has announced offerings to address the new needs of enterprise IT. On its path towards being  cloud-first , Microsoft is releasing new offerings to enhance its cloud, data management, and application development services, as well as launching a new release of its flagship Windows product. Microsoft Cloud, hybrid and versatile With regard to server and cloud offerings, Read More

Microsoft Dynamics CRM by ERT


Microsoft is bringing Customer Relationship Management (CRM) software into a new era with Microsoft Dynamics CRM 2011. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 2011, an all-new Customer Relationship Management (CRM) system that gives every customer-facing employee the information they need to truly impress customers. With Microsoft Dynamics CRM, you can create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook —the applications your employees probably use every day. From Outlook, employees access Microsoft CRM sales, marketing, and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business. It’s CRM that works —and works very well— because it works the way your users already do, works the way your business already does, and works the way technology should.CRM is one of the most exciting and fastest growing concepts in business today. ERT Group’s CRM consultants can make it possible for your company to shift to a customer-centric focus by implementing a single, fully integrated CRM system.

microsoft contact manager demo  Dynamics CRM by ERT Microsoft is bringing Customer Relationship Management (CRM) software into a new era with Microsoft Dynamics CRM 2011. It is a flexible CRM solution that works the way your people do, works the way your business does, and works the way IT wants it to.Infuse your organization with new levels of customer intelligence using Microsoft Dynamics CRM version 2011, an all-new Customer Relationship Management (CRM) system that gives every customer-facing employee the information they need to Read More

Development Tools for Microsoft Dynamics GP


Microsoft development tools will help developers and independent Microsoft software vendors integrate Microsoft Dynamics GP with existing applications. This accounting and business management system includes many features and benefits, as well as guidelines to help developers choose the right tools for various development tasks and create custom applications that integrate with Microsoft Dynamics GP.

microsoft contact manager demo  Tools for Microsoft Dynamics GP Microsoft development tools will help developers and independent Microsoft software vendors integrate Microsoft Dynamics GP with existing applications. This accounting and business management system includes many features and benefits, as well as guidelines to help developers choose the right tools for various development tasks and create custom applications that integrate with Microsoft Dynamics GP. Read More

Microsoft Dynamics CRM Getting Rounded Out


With nearly 4 million users worldwide and a competitive hold in the sales force automation realm, what does Microsoft have in store for its Dynamics CRM offering? The vendor is seeking to provide its customers with “smarter marketing” features and a variety of social media analysis capabilities to more effectively engage their customers and deliver the most impact to their business. Get the details in P.J.’s report.

microsoft contact manager demo  automation realm, what does Microsoft have in store for its Dynamics CRM offering? The vendor is seeking to provide its customers with “smarter marketing” features and a variety of social media analysis capabilities to more effectively engage their customers and deliver the most impact to their business. Get the details in P.J.’s report. Read More

Microsoft and salesforce.com Partner, Is World Peace Next?


When two fierce competitors Microsoft and salesforce.com announce a partnership, naturally, this has P.J. asking what's next. Get the details as well as P.J.'s take on this alliance.

microsoft contact manager demo  Next? Two long-standing foes, Microsoft Corp. and salesforce.com , recently announced a strategic partnership to create new solutions that connect salesforce.com’s customer relationship management (CRM) solutions and Salesforce1 Platform to Microsoft Office and Windows. Salesforce.com now plans to make its own apps and platform interoperable with Office 365 apps, such as Office Mobile, Office for iPad, Office 365, OneDrive for Business, and SharePoint Online. Among other things, users will be able to Read More

Managing Your Supply Chain Using Microsoft Navision


This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

microsoft contact manager demo  Your Supply Chain Using Microsoft Navision Introduction The starting point of the book Managing Your Supply Chain Using Microsoft Navision is that supply chain management requires effective use of an integrated enterprise resource planning (ERP) system. Its central theme focuses on using Microsoft Navision for managing supply chain activities in manufacturers and distributors. Its target audience includes those individuals implementing or considering Microsoft Navision as their ERP system. The book Read More

TIE Catalog Manager


TIE Catalog Manager offers a set of implementation services that enable companies to organize, prepare, and manage item information for use with the UCCnet registry, its members and trading partners throughout the global retail supply and demand chain.  

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