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These Are the Times of CRM Vindication and Validation - Part 1
Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self

microsoft crm wiki  Challenging Economy,”  authored by  Microsoft Dynamics CRM , and “Maximizing CRM Effectiveness During Lean Times,”  authored by  Oracle CRM Why? Well, when I read them, many things therein rang true to me from my own research and findings (e.g., the ongoing success of Salesforce.com, Oracle CRM, NetSuite, Microsoft Dynamics CRM, RightNow, Sage CRM, SugarCRM , and SAP CRM as well as ongoing TEC’s end-users’ inquiries), even though I was cognizant of Microsoft and Oracle intentionally touting Read More...
ERP for Services (Non-manufacturing)
A multinational consulting company specializing in industrial automation turned to TEC for help selecting an enterprise resource planning (ERP) solution to replace its legacy system—a patc...
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Documents related to » microsoft crm wiki


A Tour of the Clouds
The term “cloud computing” might be the next biggest trend in the IT industry. Jorge Garcia explains some of the basic ideas behind cloud computing—and how it

microsoft crm wiki  Google App Engine (GAE) Microsoft Windows Azure Platform RightScale RightScale Cloud Management Platform Despite the hype for cloud computing related technologies and services, we have to be aware that as with any other new or old technology, it is always important to address the specific needs of an organization in order to get the best cloud computing services. This is just a jumpstart to a deeper and thoughtful consideration to what could be the real benefits of heading your computing resources to the Read More...
Not Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 1
The software as a service (SaaS) model is now mainstream in many functional areas of business, quite outperforming its on-premise counterpart in this tough

microsoft crm wiki  providers, such as Oracle, Microsoft Dynamics, Lawson Software, IFS, SYSPRO , and so on and so forth, are missing in action (MIA) when it comes to multi-tenant SaaS for manufacturing. At best, they might offer single-tenant hosted versions of their  on-premise software . Alternatively, when they do offer true SaaS solutions, it is mostly for niche functionality in a  “software plus service” manner (only as a SaaS fringe to their on-premise software) , such as to enable credit card payments, Read More...
Compliance Exposures in ERP Systems Part 1
This paper examines key issues for CFOs and CEOs in managing ERP systems in the new world of SOX, IFRS, Basle II. While most IT management attention seems to be

microsoft crm wiki  manufacturing erp systems | microsoft erp systems | most popular erp systems | mrp systems | multiple erp systems | new erp systems | popular erp systems | regulation compliance | regulatory compliance | requirements compliance | exposures application | exposures applications | exposures benefits | exposures business systems | exposures cost | exposures crm | exposures crm systems | exposures failures | exposures management | exposures project management | exposures software systems | exposures strategy Read More...
Social Networks That Boost Your Business
Companies are beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why this trend is being

microsoft crm wiki  package, and Google , Microsoft and others have a suite of offerings. Ask Yourself: Could we use cloud computing and SaaS to streamline our IT needs? Gain a New Competitive Advantage By reframing the use of social networking technology, companies can increase communication, collaboration, problem solving, and competitive advantage with little cost. Remember, many of these tools are free or nearly free, making them accessible to even the smallest of businesses. Therefore, the sooner you embrace Business Read More...
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

microsoft crm wiki  Epiphany Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer Read More...
Top CRM for Financial Services
To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

microsoft crm wiki  CRM vendors such as Microsoft, Epicor, Exact, Sage, NetSuite, CDC Software, and others. Why spend days or weeks comparing CRM solutions the hard way, when you can visit TEC's CRM Evaluation Center and get an idea of the best-fit CRM solutions for your company in practically minutes. It's fast, it's free, and you'll get the results immediately . Click here for your own custom CRM for financial services software comparison. * The Rolls Royce of decision-making tools—ZDNet   For assistance, please Read More...
Microsoft Gets Close to Another ASP
Microsoft has invested $10 million in Application Service Provider Corio. Initially, Corio will host Microsoft products based on the Windows DNA platform.

microsoft crm wiki  service provider, announced that Microsoft has invested $10 million as part of a strategic partnership arrangement. Corio and Microsoft are still discussing which Microsoft applications Corio will offer. Initially, such Windows DNA based products as Windows 2000, SQL 7.0, IIS and other BackOffice products will be hosted. Corio will also offer development tools like Visual InterDev and COM+, MTS, MSMQ and others. The two companies will build a shared laboratory to work together on hosting and deployment Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

microsoft crm wiki  Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools Read More...
CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

microsoft crm wiki  are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, System i, System i5, System p, System p5, System x, System z, System z9, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix, i5/OS, POWER, POWER5, POWER5+, OpenPower and PowerPC are trademarks or registered trademarks of IBM Corporation. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are Read More...
Microsoft at NRF 2014
At the National Retail Federation (NRF) 2014 annual convention, Microsoft Corp. showcased the latest release of Microsoft Dynamics for Retail. The release

microsoft crm wiki  (NRF) 2014 annual convention, Microsoft Corp. showcased the latest release of Microsoft Dynamics for Retail . The release featured innovation in mobile commerce, catalog, and call center sales, as well as advanced operations for warehousing, transportation, and logistics management. Businesses such as Ashley Furniture Industries, Delta Air Lines , and Jean Coutu Group were also featured as ones delivering amazing experiences to their customers via a true underlying omni-channel commerce engine. Read More...
Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

microsoft crm wiki  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue generation, Read More...
Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

microsoft crm wiki  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
Microsoft Windows Services For Unix - SFU = DOA?
Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients. We forecast a minimal market

microsoft crm wiki  - SFU = DOA? Microsoft Windows Services For Unix - SFU = DOA? C. McNulty - May 26, 2000 Event Summary LAS VEGAS, NV [9 May 2000] At NetWorld+Interop 2000, Microsoft Corp. [NASDAQ:MSFT] Chairman and Chief Software Architect Bill Gates announced the availability of Microsoft Windows Services for UNIX 2.0 (SFU). Microsoft Windows Services for UNIX 2.0 provides an additional set of comprehensive tools to help bridge the gap between UNIX and Windows for users and administrators. It helps create a logical Read More...

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