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Documents related to » misys support center


Industry Support in WCM » The TEC Blog
Industry Support in WCM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

MISYS SUPPORT CENTER: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth
Case Study —Holland Bulb Farms: Online Flower Provider Manages Web Store to Support Company Growth With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions, expenses, and purchases. With Everest, the company found the all-in-one solution it needed—and within the first month of going live, saw a 300-percent return on investment. Learn more.

MISYS SUPPORT CENTER: Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth Case Study: Holland Bulb Farms—Online Flower Provider Manages Web Store to Support Company Growth Source: Everest Software Inc. Document Type: Case Study Description: With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company wanted an integrated system to keep track of its growing number of transactions,
7/11/2008 8:53:00 AM

What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing for any company that is considering discontinuing S&M for an application product.

MISYS SUPPORT CENTER: What Are the Support and Maintenance Options? What Are the Support and Maintenance Options? P.J. Jakovljevic - April 4, 2007 Read Comments Enterprises can remain at the mercy of vendors high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever
4/4/2007

Bad Customer Support Is Not a Software Problem » The TEC Blog
Bad Customer Support Is Not a Software Problem » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more

MISYS SUPPORT CENTER: CRM, customer service, customer support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-02-2012

No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice
Many market observers might yawn at SAP's recent Premium Support announcement, but users increasingly appreciate more choice and certainty, and may take notice of what the market leader is trying to do with this middle-of-the-road support option.

MISYS SUPPORT CENTER: No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice P.J. Jakovljevic - May 9, 2006 Read Comments Event Summary A recent series of articles has highlighted—at great length—the price for value conundrum which has long affected both enterprise applications vendors and users (see Is There a Panacea for Enterprise Software Pricing, Yet? ). On one hand, vendors would like to have well-oiled
5/9/2006

Simplexis Says Watch Our (Chalk) Dust
Forget those PTA bake sales. Education is a big business and, with specialized needs and restrictions, may require a specially targeted vertical eMarketplace to take advantage of online savings. Simplexis wants to be that marketplace – and more – and has facilitated $19 million in purchases in its first semester.

MISYS SUPPORT CENTER: Simplexis Says Watch Our (Chalk) Dust Simplexis Says Watch Our (Chalk) Dust D. Geller - September 1, 2000 Read Comments D. Geller - September 1, 2000 Event Summary The Department of Education estimates that a single requisition costs a school district between $100 and $175 to process. With 16,000 school districts (serving 100,000 schools) writing a total 0f 25 million requisitions each year, there s a lot of money to be saved by converting to electronic purchasing. Simplexis believes that it can cut
9/1/2000

Davis Controls Ltd.: Cutting Edge Technology, Excellent Service and Support Delivers Growth
In 1996, Davis Controls, a licensed assembler of instrumentation and control products, implemented Exact Software’s Macola Progression solution. The subsequent 50 percent increase in their sales convinced the company to deploy Macola Enterprise Suite (ES). Macola ES’s integrated business process management (BPM) tools have led to improved productivity.

MISYS SUPPORT CENTER: Davis Controls Ltd.: Cutting Edge Technology, Excellent Service and Support Delivers Growth Davis Controls Ltd.: Cutting Edge Technology, Excellent Service and Support Delivers Growth Source: Exact Document Type: Case Study Description: In 1996, Davis Controls, a licensed assembler of instrumentation and control products, implemented Exact Software’s Macola Progression solution. The subsequent 50 percent increase in their sales convinced the company to deploy Macola Enterprise Suite (ES). Macola ES’s
4/29/2005 9:33:00 AM

The Complex Handling of Complexity in Decision Support Systems » The TEC Blog
The Complex Handling of Complexity in Decision Support Systems » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts

MISYS SUPPORT CENTER: complexity, Decision Support Systems, DSS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-04-2010

Enterprise Marketing Management (EMM) Software Evaluation Report


MISYS SUPPORT CENTER: Enterprise Marketing Management (EMM) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision.

ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas.

MISYS SUPPORT CENTER: ITIL Service Support Processes in Record Time ITIL Service Support Processes in Record Time Source: Implement Consulting Group Document Type: Case Study Description: To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and
1/28/2011 3:41:00 PM

Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

MISYS SUPPORT CENTER: Dell Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R. Krause - September 3, 1999 Read Comments Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human
9/3/1999


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