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Documents related to » motorola radio service software


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

MOTOROLA RADIO SERVICE SOFTWARE: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

MOTOROLA RADIO SERVICE SOFTWARE: SaaS, software as a service, hosting, ASP, application service provider, software on-demand, utility computing, software, Internet, software delivery, multi-tenant.
3/15/2006

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

MOTOROLA RADIO SERVICE SOFTWARE: customer service, customer expectations, business processes, customer service tips, improve customer service, definition of customer service, customer service skills, business process management, quality customer service, customer service training, customer service expectations, business process modeling, good customer service, excellent customer service, business process design, customer support services, business process mapping, business process consulting, business process software, business process improvement, business process documentation, core business processes, good customer .
11/26/2010 8:44:00 AM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

MOTOROLA RADIO SERVICE SOFTWARE: customer relation management, customer relations management, customer relationship, customer relationship management, customer relationship management activities, customer relationship management application, customer relationship management applications, customer relationship management article, customer relationship management association, customer relationship management at, customer relationship management benefits, customer relationship management best practices, customer relationship management companies, customer relationship management consultant, customer relationship management .
11/2/2004

Three Types of Field Service Scheduling Software
There are three distinctly different approaches to solving the puzzle of getting the right people to the right place at the right time. This white paper describes the three strategies for better field service scheduling plans--manual processes, traditional scheduling automation, and real-time scheduling automation--and explains why each approach matches different needs. Which strategy is right for you?

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2/3/2012 4:29:00 PM

Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

MOTOROLA RADIO SERVICE SOFTWARE: giving service companies fast start, giving, service, companies, fast, start, service companies fast start, giving companies fast start, giving service fast start, giving service companies start, giving service companies fast..
6/21/2009

Vertical Solutions Inc.—All About Field Service: Part Two » The TEC Blog


MOTOROLA RADIO SERVICE SOFTWARE: CRM, customer relationship management, ERP, field service management, fsm, Kris Brannock, vcontactcenter, Vertical Services Platform, Vertical Solutions, vservicemanagement, VSI, vsm, VSP, wfm, workforce management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-08-2013

Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

MOTOROLA RADIO SERVICE SOFTWARE: field service management, FSM, field service planning and scheduling, field service work order management, field service customer engagement, field services organization, FSM market landscape, FSM market space, FSM functionality, TEC FSM Market Landscape Report.
5/21/2013 11:53:00 AM

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

MOTOROLA RADIO SERVICE SOFTWARE: best customer service software, customer experience index, customer service management, customer service management course, customer service management courses, customer service management definition, customer service management degree, customer service management plan, customer service management skills, customer service management software, customer service management system, customer service management training, customer service software, customer service software free, customer service software open source, customer service software programs, customer service software reviews, customer .
3/14/2011 10:17:00 AM

The Hidden Traps of HRMS Software as a Service
Human resource management systems (HRMS) and payroll vendors are entering the software as a service (SaaS) market en masse. Though much as been written about the benefits of SaaS, only now are the short and long term ramifications of SaaS being discussed. As long as the purchaser is fully informed, then a decision can be made that best meets the needs of the enterprise.

MOTOROLA RADIO SERVICE SOFTWARE:
3/30/2006 5:26:00 PM

Deltek and Maconomy: Gearing Up for the Global Service Economy? » The TEC Blog


MOTOROLA RADIO SERVICE SOFTWARE: appirio, deltek, deltek costpoint, deltek vision, erp for services, google apps, maconomy, maconomy people planner, maconomy x1, NetSuite, openair, professional services automation, Project Management, psa, salesforce chatter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-07-2010


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