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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 mysis upsi my pjj main jsp


VoLTE AND SRVCC Testing
Voice functionality and quality are critical factors in ensuring a good customer experience of mobile services. With the main investments and focus set on data

mysis upsi my pjj main jsp  VoLTE, SRVCC, voice functionality, voice quality, mobile network, 4G, mobile services, Polystar

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Grape Escape 2013: Customer Value a Priority for Both SYSPRO and UNIT4-Part 2


This is part 2 of a 2-part blog post on Grape Escape 2013, with my analyst take on the announcements and conversations with UNIT4 at the recent analyst event in Boston. UNIT4 Representing UNIT4 at the event were two top managers: regular attendee Ton Dobbe, the company’s vice president of product marketing, and Anwen Robinson, managing director in UK and Ireland, who was invited to share

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Integrating SAN Fabrics via N_Port Bridging


One of the main concerns now facing IT managers is how to keep the interoperability of their service area networks (SANs), without sacrificing functionality. What can you do to make your SAN “share everything and play nice”? In fact, there are many options available for extending SAN fabrics. The result: independent routing, improved interoperability, high performance routing, and universal SAN bridging.

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SimplyDigi LMS Is Now TEC Certified


We recently certified SimplyDigi's learning management suite (LMS) , and I wanted to share my first impressions of the product with you. SimplyDigi was founded in Delaware (US) in 1999 and offers two products: SimplyDigi LMS/LCMS (Learning Content Management System) and DigiCast (for live classroom and meeting events). Both solutions were developed entirely in-house by SimplyDigi, and the

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Monitoring and Managing Voice over Internet Protocol (VoIP)


As with most new technologies, voice over Internet protocol (VoIP) brings new challenges along with benefits. The main challenge is VoIP’s extreme sensitivity to delay and packet loss compared with other network applications. However, a basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help you keep your VoIP network running smoothly.

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Thinking Radically: Interview with Gary Cokins


One of the things I love about my job is the opportunity I have to speak with great people. In this installment of Thinking Radically, I speak with Gary Cokins, an internationally-renowned speaker and expert on performance improvement systems. Please take a minute to read this interesting and informative interview with one of the gurus in the business performance and analytics spaces. Gary

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Igalia


Igalia is an engineering company, the main objective of which is to develop, integrate, and support solutions based on Free Software, as defined by the Free Software Foundation (FSF) and Open Source Initiative (OSI). The company emerged in 2001 and is based in Spain. Igalia's solutions are based in its core open source Fisterra ERP project.

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Kingdee


Founded in 1991, Kingdee Software (stock #268 on the HK Stock Exchange Main Board) provides enterprise management software and e-business application solutions to companies in China and the Asia-Pacific region.

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Experiencing a Different Corporate Culture at QAD Explore 2008


No, my intent here is not necessarily to provide a typical analyst alert after attending a vendor's annual user conference, in this case the QAD Explore 2008 in Orlando, Florida (US) last month. This is not to imply that there was nothing there to write home about either. Quite the contrary, the multiple-day event was, well, eventful for market observers and hundreds of QAD's global customers

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Are ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers)


(Scroll down for my list of Top 10 ERP White Paper Buzzwords!) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches

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The 11th Vendor Shootout for ERP: Observations - Part 2


Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to experience this co-opetitive gathering of eight solution providers and several dozen end users seeking new solutions first-hand as a neutral (and yet very active) observer (for the inner workings of the event, see my article Demystifying

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