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ERP Vendor Lawson Software Extends to IBM's DB2 Universal Database
Lawson Software, a major privately held provider of enterprise resource planning software, today announced the delivery of its enterprise software applications

online customer database software  Vendor Lawson Software Extends to IBM's DB2 Universal Database Event Summary ST. PAUL, Dec. 28, 1999 - Lawson Software, the only provider of Self-Evident Applications (SEA) for e-business, today announced the complete delivery of its enterprise software applications with IBM's DB2 Universal Database. This full integration availability extends Lawson's support of the IBM DB2 Universal Database to encompass IBM Netfinity, RS/6000 and S/390 servers. Support for IBM DB2 on Hewlett Packard and Sun Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » online customer database software


Best Software To Hold Competition At Bay
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend

online customer database software  is no longer available online. HTML E-mail Templates The product comes with 10 HTML e-mail templates for everything from birthdays to e-newsletters to order confirmations. Using the new mail-merge wizard users should be able to correspond with their customers in a professional and efficient manner. This concludes Part One of a four-part report on Best Software. Part Two will detail the Best Software Strategy in terms of recent announcements. Part Three will cover the Market Impact and Part Four will Read More
Software as a Service: Not without Caveats
Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is

online customer database software  can be enhanced by online functionality, as seen with media players like Windows Media Player ), so SaaS will be able to move beyond providing operational efficiency toward helping businesses become more effective. Giving users the ability to customize screen field names, as one is able to do in a Salesforce.com service, is not going to cater to true differentiation. Neither will enabling users to write JavaScript (or similar) and put the universal resource locator (URL) for the script in a custom field, Read More
Listen and Learn: Improving Operations by Using Customer Feedback
Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of

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How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software
Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies

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Enterprise Software Selection Guide
Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the

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A Software-as-a-service Primer for Independent Software Vendors
Unlike many over-hyped technology trends of the past, software-as-a-service (SaaS) is producing real business benefits for organizations of all sizes across

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Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

online customer database software  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More
Voice of Customer: Using Customer Actions That Speak
Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer

online customer database software  of Customer: Using Customer Actions That Speak Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics. Read More
Entry Software Corporation
Since it was founded in 1998 in London, Ontario (Canada), Entry Software Corporation has provided work management solutions for information technology (IT

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Ultimate Software
Ultimate Software delivers cloud-based human capital management (HCM) solutions that help businesses personalize talent acquisition, simplify payroll

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Managing Risk in Enterprise Software Selection
Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the

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Busting the Myth of Commoditized Software Markets with the New TEC Focus Indicator
The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus of enterprise software products

online customer database software  the Myth of Commoditized Software Markets with the New TEC Focus Indicator If you're in the early phases or even in the midst of a software selection project, I assume you've read industry analyst prestidigitations, squared those up with vendor posturing, and lent an ear to various experts. Those efforts might help you figure out whether the products you're considering buying and eventually implementing actually do what you need, but the new TEC Focus Indicator ( TEC FI ) is a concrete way to start Read More
Software Test Tools Software Evaluation Report
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout

online customer database software   Read More

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