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Software Functionality Revealed in Detail
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 online customer database software


ERP Vendor Lawson Software Extends to IBM's DB2 Universal Database
Lawson Software, a major privately held provider of enterprise resource planning software, today announced the delivery of its enterprise software applications

online customer database software  Vendor Lawson Software Extends to IBM's DB2 Universal Database Event Summary ST. PAUL, Dec. 28, 1999 - Lawson Software, the only provider of Self-Evident Applications (SEA) for e-business, today announced the complete delivery of its enterprise software applications with IBM's DB2 Universal Database. This full integration availability extends Lawson's support of the IBM DB2 Universal Database to encompass IBM Netfinity, RS/6000 and S/390 servers. Support for IBM DB2 on Hewlett Packard and Sun

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pricing, Customer Information, Reporting and Analysis, Integration and Interfacing Requirements, Engineering Capabilities, Channel Support and PRM, Aftermarket Services, and more. 

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Documents related to » online customer database software

Best Software To Hold Competition At Bay


Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend off any intruder to its US market stronghold, especially Microsoft Business Solutions.

online customer database software  is no longer available online. HTML E-mail Templates The product comes with 10 HTML e-mail templates for everything from birthdays to e-newsletters to order confirmations. Using the new mail-merge wizard users should be able to correspond with their customers in a professional and efficient manner. This concludes Part One of a four-part report on Best Software. Part Two will detail the Best Software Strategy in terms of recent announcements. Part Three will cover the Market Impact and Part Four will Read More

Software as a Service: Not without Caveats


Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

online customer database software  can be enhanced by online functionality, as seen with media players like Windows Media Player ), so SaaS will be able to move beyond providing operational efficiency toward helping businesses become more effective. Giving users the ability to customize screen field names, as one is able to do in a Salesforce.com service, is not going to cater to true differentiation. Neither will enabling users to write JavaScript (or similar) and put the universal resource locator (URL) for the script in a custom field, Read More

Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

online customer database software  Obtain Customer Feedback | Online Customer Feedback | Open Source Customer Feedback | Positive Customer Feedback | Promote Customer Feedback | Provide Customer Feedback | Remove Customer Feedback | Retail Customer Feedback | Sample Customer Feedback | Server Customer Feedback | Soliciting Customer Feedback | Source Customer Feedback | Use Customer Feedback | Using Customer Feedback | CFM Customer Feedback | CFM Customer Feedback Analysis | CFM Customer Feedback Complaints | CFM Customer Feedback Data | Read More

How 5 Companies Increased Revenue and Profitability with Leadership and Customer Relationship Management Software


Small to medium businesses (SMB) want to stay competitive, increase revenue, and remain profitable at the same time. This can be a challenge. Whether companies find this challenging because of a slow economy, market saturation, or other reasons, many companies are re-evaluating business strategies and internal processes to overcome these obstacles. For many successful companies, creating a customer-focused business strategy was the first step. Learn how leadership and customer relationship management software can help breed corporate success.

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Enterprise Software Selection Guide


Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the best possible light, leaving you to separate real functionality from marketing hype. In this guide, you’ll discover a three-phase methodology for objectively researching, evaluating, and selecting the best software solutions for your company.

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A Software-as-a-service Primer for Independent Software Vendors


Unlike many over-hyped technology trends of the past, software-as-a-service (SaaS) is producing real business benefits for organizations of all sizes across nearly every industry. This primer outlines how independent software vendors (ISVs) must respond to these realities in order to meet the changing needs of their customers, employees, and business partners; and ensure their long-term viability and competitiveness.

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Software Services


Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation initiatives. The company leverages its global delivery model to accelerate schedules with a high degree of time and cost predictability. Espire's approach focuses primarily on new methods of conducting business, combining IT innovation and adoption while at the same time leveraging an organization's current IT assets.  

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

online customer database software  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP Read More

Voice of Customer: Using Customer Actions That Speak


Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics.

online customer database software  of Customer: Using Customer Actions That Speak Traditional voice of customer (VoC) analytics for understanding and predicting customer behavior relies on two types of data sources—structured (customer feedback surveys, focus groups, etc.) and unstructured (blogs, forums, etc.). Data is then organized for use by diverse teams across an organization. Read about how companies can use data captured from customer actions or on-board diagnostic (OBD) systems for VoC analytics. Read More

Entry Software Corporation


Since it was founded in 1998 in London, Ontario (Canada), Entry Software Corporation has provided work management solutions for information technology (IT) departments. TeamHeadquarters, Entry's flagship product, is a suite combining project management, portfolio management, help desk, and document management.

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Ultimate Software


Ultimate Software delivers cloud-based human capital management (HCM) solutions that help businesses personalize talent acquisition, simplify payroll computations, manage time and attendance, and support proactive, strategic talent management. Founded in 1990, Ultimate Software supports thousands of customers, representing diverse industries and managing millions of employees across the world. Ultimate Software operates with a commitment to always put people first. This philosophy is the underlying fabric for Ultimate’s corporate culture, its partnership with customers, and the strategy when designing its solutions. In 2014, Ultimate Software ranked 20th on Fortune magazine’s annual list of the 100 Best Companies to Work For in the Unites States—its third consecutive year on the list—and they were recognized as a ‘leader’ in Nucleus Research’s HCM Technology Value Matrix 1H 2014. In 2013, Ultimate was awarded the highest rating by Constellation Research in its Cloud Buyer’s Bill of Rights Certification.

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Managing Risk in Enterprise Software Selection


Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the difference between implementation failure and success. Download this report to learn the steps to take--and the mistakes to avoid--to ensure a successful project outcome. You'll also learn why it's essential to deal with risk before the implementation phase--when it may be too late.

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Busting the Myth of Commoditized Software Markets with the New TEC Focus Indicator


The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus of enterprise software products. Learn how you can use the TEC Focus Indicator for insight into the functional competitive differentiators of particular enterprise software products against what's available on the market.

online customer database software  the Myth of Commoditized Software Markets with the New TEC Focus Indicator If you're in the early phases or even in the midst of a software selection project, I assume you've read industry analyst prestidigitations, squared those up with vendor posturing, and lent an ear to various experts. Those efforts might help you figure out whether the products you're considering buying and eventually implementing actually do what you need, but the new TEC Focus Indicator ( TEC FI ) is a concrete way to start Read More

Software Test Tools Software Evaluation Report


Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools Software Evaluation Report provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.

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