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Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

open source it service management  Bwired Resources Related to Open Source vs. Closed Source (Proprietary) Software : Open Source Software (OSS) (Wikipedia) Proprietary software (Wikipedia) Open Source vs. Closed Source (Proprietary) Software Open Source is also known as : Best Open Source , Best Open Source Software , Open Source , Open Source Alternatives , Open Source Application , Open Source Business , Open Source Business Model , Open Source Community , Open Source Companies , Open Source Content , Open Source Content Management , Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » open source it service management


A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

open source it service management  process applications powered by open source software and infrastructure such as Linux operating system (OS), PostgreSQL database, and Qt , a C++ graphical user interface (GUI) development framework from Trolltech , a Norwegian software company. Before delving into xTuple's answers to our questions, some background on xTuple and OpenMFG is in order. The vendor is a relative newcomer in the enterprise resource planning (ERP) arena; it was founded in 2002 (as OpenMFG) by its current president and chief Read More...
The 12 Pitfalls of IT Systems Management
Availability and performance of mission-critical applications is no longer a luxury. If applications fail, or suffer from low performance levels, revenues and

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Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

open source it service management  primarily done using an open web-based survey to gather end-user perspectives. Open and closed questions were used to properly assess interest and usage of Six Sigma and SLM. In addition to the Web-based survey, EMA also conducted primary research in the form of personal interviews. Interviewees were managers in organizations that had been involved directly in the implementation of Six Sigma for IT. These interviews served to broaden the perspective of this research with real-world experiences. Read More...
TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz
In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise

open source it service management  For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to support that notion. Read More...
Talent Management
Talent management@solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from

open source it service management   Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

open source it service management  integration with Quickbooks accounting. Openair also provides a hosted solution. However, it positions itself as a middle-office (i.e., the group of employees in a company that manages risk, calculates profits and losses, and is generally in charge of IT) application that integrates front-office CRM with back-office functionalities. Currently, Openair offers out-of-the-box integrations with Salesforce.com and Quickbooks. Openair is a strong contender for small firms that demand wireless capabilities to Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently

open source it service management   Read More...
Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

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Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

open source it service management  mobile workforce management,field service scheduling,field service optimization,services organizations,workforce sheduling optimization,ViryaNET,performance monitoring,performance management Read More...
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

open source it service management  cycle,information,Exact,VCM,supply,management Read More...
Compliance, Not Conflict: From IT Security vs. IT Operations,
It’s an inescapable, undisputable fact that most organizations have conflict between IT security and IT operations. Having been given two distinctive—yet

open source it service management   Read More...
Performance and Compensation Management at the Core of Human Capital Management?
Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees

open source it service management  information (such as job openings and training enrollment). When no clear enterprise HCM strategy is in place, managers often formulate their own departmental plans and adopt the technologies they feel they need to support individual and group responsibilities for enterprise performance. Such a situation, where managers bypass the remiss corporate HR organization to define and implement their own technologies and practices to support HCM, was termed HR disintermediation by Gartner. Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

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