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Documents related to » oracle manager self service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

ORACLE MANAGER SELF SERVICE: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

IFS Wins in Field Service Management » The TEC Blog
this stage as, say, Oracle Siebel , IFS, or PTC Servigistics . ServiceMax’ recently developed optimization engine, OptiMax , is rudimentary compared with the dynamic scheduling capabilities in the aforementioned more seasoned FSM products (but the upbeat cloud vendor is continually enhancing its offering). In any case, all of these vendors are doing quite well of late and it will be interesting to watch their moves down the track. ServicePower, Astea International , and Viryanet are some other vendors i

ORACLE MANAGER SELF SERVICE: 360 scheduling, clicksoftware, eam, ericsson, ERP, field service management, fsm, IFS, ifs applications, metrix, Mobile, Project Management, SAP, servicemax, slm, toa technologies, utilities, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
26-02-2013

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

ORACLE MANAGER SELF SERVICE: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

ORACLE MANAGER SELF SERVICE: Packard ( HP ), Oracle , and Sun Microsystems . Akin to common electricity or water services, on-demand computing allows customers to purchase processing power and access to software as it is needed, and pay based on how much and how often the software has been used. The key to delivering software on-demand is grid computing , which enables the dynamic allocation of aggregated commodity resources to meet changing demand. The product architecture here consists of multiple layers, including the physical har
3/15/2006

Field Service Mobility: Warranty Management
In this white paper, the author discusses the real-life challenges faced by field technicians and how those technicians can be empowered with mobility solutions to improve field productivity, increase the accuracy of diagnostics, reduce warranty and invoicing cycle times, increase service revenues, and most importantly, improve the customer experience.

ORACLE MANAGER SELF SERVICE: Field Service Mobility Warranty Mobile service.
10/10/2011 1:51:00 AM

e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

ORACLE MANAGER SELF SERVICE: product developers such as Oracle and IBM. These companies developed services around their products as a means to symbiotically cross-sell products and services. Website Creators and Designers (Creatives / Early Pure Plays) stepped out in the early to mid 1990 s as the early Internet began to show promise for business. Businesses migrated from teletext bulletin boards and created websites to do business in the new medium. Razorfish, Agency.com, and later Organic typify these technology driven creative
8/10/2000

Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

ORACLE MANAGER SELF SERVICE: leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. For your own customized comparison reports, select a category below: ERP for Service Companies Professional Services Automation (PSA) Human Resource Management Systems Business Intelligence Systems Accounting and Financial Systems Save time
10/5/2010 9:01:00 AM

Oracle Announces a Database Fire Sale
On December 16, Oracle Corporation announced lower software and support prices for the Oracle8i database. Specifically, the price of Oracle8i Standard Edition was lowered 40% from $25 per power unit to $15 per power unit, while Oracle8i Enterprise Edition was cut 50% from $200 per power unit to $100 per power unit.

ORACLE MANAGER SELF SERVICE: Oracle Announces a Database Fire Sale Oracle Announces a Database Fire Sale M. Reed - December 22, 1999 Read Comments Event Summary REDWOOD SHORES, Calif., Dec. 16 /PRNewswire/ Today, Oracle Corp. announced lower software and support prices for the Oracle8i database. Specifically, the price of Oracle8i Standard Edition was lowered 40% from $25 per power unit to $15 per power unit, while Oracle8i Enterprise Edition was cut 50% from $200 per power unit to $100 per power unit. Every time we lower prices we
12/22/1999

IT Service Management—A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service improvement strategy. To be successful, businesses must start by building a custom road map. Read about how focusing on long-term, strategic objectives—including a realized return on investment (ROI)—can greatly improve your IT service delivery and support.

ORACLE MANAGER SELF SERVICE:
2/15/2008 2:37:00 PM

The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of benefits to this model, there are also concerns preventing organizations from adopting it. All things considered, however, there is evidence that delivery of software as a service is a positive step to take.

ORACLE MANAGER SELF SERVICE:
11/14/2006 4:37:00 AM

How to Choose a Service and Maintenance Application
Your Challenge: Get Decision Makers' Approval for Service and Maintenance Application. Specific, Measurable, Achievable, Relevant and Time-Bound. If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

ORACLE MANAGER SELF SERVICE: How to Choose a Service and Maintenance Application How to Choose a Service and Maintenance Application Source: Sage Document Type: White Paper Description: If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common
1/25/2007 11:14:00 AM


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