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Software Functionality Revealed in Detail
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 outlook contact manager 2010


Some Belated Insights from, well, Deltek Insight 2010 - Part 1
The month of May is usually the high season of software vendors’ conferences, but mid-May 2010 was a bit extreme: I was invited to four major user

outlook contact manager 2010  information within the native Outlook contact form. With this feature, there is no need for multiple contacts folders, as the solution manages personal and business contacts that are all shared and stored in Deltek Vision. Email Management to create and send emails in Microsoft Outlook that are captured within Deltek Vision. In addition, the solution creates permanent activity records and links email attachments to appropriate records within Deltek Vision to maintain one repository of all business

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » outlook contact manager 2010

E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

outlook contact manager 2010  are still relying on Outlook or other homegrown applications. Timely response will become more of a challenge in the future, because industry experts estimate that the volume of email for customer support will increase from 30 to 100 percent annually over the next two years. With the cost of call center service requests averaging approximately $53 per call, while email support queries cost only about $3 per message, companies will likely encourage email as the preferred means of communication. Managers Read More

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1


While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings announcement call for financial analysts in 2009, the worldwide leader in software, services, and solutions for people and businesses pointed out the following three products as its best performers: SharePoint, Microsoft

outlook contact manager 2010  natively within  Microsoft Office Outlook . In addition, companies that already use Microsoft Office can take advantage of built-in  Word   mail merge  capabilities, e-mail templates,  Microsoft Office Excel  reports, and easy data transfer between Excel and Microsoft Dynamics CRM. Embedded presence capabilities from  Microsoft Office Communications Server  allow Microsoft Dynamics CRM users to instantly see the status (availability) of their colleagues and easily initiate communication. Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

outlook contact manager 2010  through a familiar Microsoft Outlook interface for improved efficiencies. Advanced Personalization: Spending less time looking for information and more time serving customers with personal views, most recently used lists, and record pinning. Full Interaction History: Tracking the details of every interaction, including offers, orders, contracts, and cases, so you can provide the right service at the right time. Service Response: Enabling faster, more effective responses with built-in mail-merge, e-mail Read More

Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

outlook contact manager 2010  conference and the future outlook under IBM’s roof. Further reading Jason Busch. Emptoris Empower 2011: Dispatch Four — Streamlining the User Experience With Some Fresh Interfaces . Spend Matters. October 27, 2011. Bob Ferrari. Emptoris Acquires German Supplier Management Provider Xcitec- More Broadened Capabilities and Great Timing . May 4, 2011. TEC. Are Spend Management (or SRM) Apps Suited for the Mid-market? – Part 3 . July 20, 2009. TEC. Emptoris: Opening a New Chapter of Prosperity . Read More

VoIP Phone Systems Comparison Guide 2010


The2010 SMB Phone Systems Comparison Guide makes it easy.

outlook contact manager 2010  Phone Systems Comparison Guide 2010 Hosted VoIP phone systems offer small and midsized businesses outstanding features and flexibility—all at extremely attractive rates. But with so many to choose from, how do you find the hosted VoIP system that’s right for your company? The 2010 SMB Phone Systems Comparison Guide makes it easy. In one convenient place, you’ll get detailed comparison charts on 10 of the leading VoIP systems, including costs, features, and your best bets for products and Read More

Coop Switzerland Deploys Reflexis Task Manager at Multiple Retail Banners


Coop Switzerland, which recently became the largest retailer and the third largest employer in Switzerland, and which operates multiple types of formats, including supermarkets, megastores, convenience stores, department stores, and petrol filling stations, has recently implemented Reflexis Task Manager. Coop CEO August Harder was personally involved in the software selection. According to Harder, Coop Switzerland is using Reflexis Task Manager to coordinate corporate planning and better align store activities with overall retail strategy.

outlook contact manager 2010  industry watch, retail, task execution, workforce management, sap, erp, Reflexis, Reflexis Systems, Coop Switzerland, ERP retail, retail ERP, Reflexis Task Manager Read More

HR Manager to HCM Strategist in Four Easy Steps


Demand for global workforce visibility and insight is huge; yet many HR teams today are only able to produce data on what is currently happening or what occurred in the past. But HR needs to move beyond “what occurred,” applying full analytical capabilities to understand “why an event happened” so proactive changes can be made to improve overall business performance. This type of complex exploration and examination, where financial implications and cause and effect are studied, helps elevate HR to the most strategic level—transforming the HR manager to HCM strategist. Read this white paper to discover how cohesive business intelligence can proactively impact your organization.

outlook contact manager 2010  Ultimate Software,HR,human resources,HR Manager,HCM Strategist,business intelligence,BI,HCM metrics,BI reporting,business strategy Read More

How Project Portfolio Management Can Deal a Winning Hand to the SMB Project Manager


Project portfolio management (PPM), once a solution only larger organizations could afford, enables companies to analyze, recommend, authorize, activate, expedite, and monitor projects. In recent years, however, small to medium businesses have been able to benefit from PPM too, through software-as-a-service models of this tool.

outlook contact manager 2010  project portfolio management,PPM,governance,project manager,small to medium business,SMB,compliance,software as a service,SaaS,on-demand,enterprise resource planning,ERP,Six Sigma,project management solution,project management Read More

Sustainability From a Roles Perspective: Reflections from DSCC 2010 (Day 2)


As Dassault Systèmes Customer Conference (DSCC) 2010 moved to day 2, use of the word “innovation” continued its popularity at various sessions. However, I’d like to refrain from using this hot keyword and move to “sustainability,” one of the outcomes of innovation, and discuss it from a role perspective. This thought was triggered by today’s ENOVIA Brand Overview session by Michel Tellier

outlook contact manager 2010   Read More

Outlook for 2010


As 2009 comes to a close, we look forward to the New Year and everything trendy that it will bring. Today, TEC’s Research Analyst Round Table discusses the outlook in technology for 2010. We will touch on: •    Social Networking •    Social Product Development •    Business Intelligence (BI) for the Masses •    Enterprise Resource Planning (ERP) and Software-as-a-Service (SaaS

outlook contact manager 2010  Round Table discusses the outlook in technology for 2010. We will touch on: •    Social Networking •    Social Product Development •    Business Intelligence (BI) for the Masses •    Enterprise Resource Planning (ERP) and Software-as-a-Service (SaaS) •    Software Integration vs. Niche Players •    Mobile Commerce (M-commerce) Social Networking – Sherry Fox Over the last five years, social networking—in the form of intranets, wikis, messaging centers, blogs, and Read More

Interview with Eron Kelly, General Manager, SQL Server Product Marketing


Jorge Garcia, TEC's senior BI and Data Management analyst attended the Microsoft TechEd 2013 conference, where he caught up with Eron Kelly, General Manager for SQL Server Product Marketing. In this podcast, recorded live on the show floor, Jorge asks Mr. Kelly a few questions about how companies are working with in-memory analytics, what's coming up in SQL Server 2014.

outlook contact manager 2010  Microsoft,Eron Kelly,SQL Server,Server,Database Read More

Sage SMB Hiring Outlook Survey: Demand Matters


Sage recently announced the results of the Sage SMB Hiring Outlook Survey, which examined the hiring outlook of U.S. small and midsized businesses in 2013. The survey found that of the 973 businesses surveyed, 25 percent reported that they either have hired or will hire in 2013; 47 percent of businesses expect their staffing levels to remain the same in 2013, and 7 percent said they would decrease

outlook contact manager 2010  SMB Hiring Outlook Survey: Demand Matters Sage recently announced the  results of the Sage SMB Hiring Outlook Survey , which examined the hiring outlook of U.S. small and midsized businesses in 2013. The survey found that of the 973 businesses surveyed, 25 percent reported that they either have hired or will hire in 2013; 47 percent of businesses expect their staffing levels to remain the same in 2013, and 7 percent said they would decrease their staff in 2013. The Sage SMB Hiring Outlook Survey Read More

David vs. Goliath? Talent Management Outlook in Midsized vs. Large Organizations


Many surveys address how the needs of human resources (HR) vary, but they often focus on the difference between small and large organizations with the assumption that midsized organizations are similar enough to large organizations not to require extra focus. To get a different perspective, we looked specifically at how the HR function in midsized organizations compares to their much larger counterparts. Are they as similar as is popularly believed?

outlook contact manager 2010  vs. Goliath? Talent Management Outlook in Midsized vs. Large Organizations Many surveys address how the needs of human resources (HR) vary, but they often focus on the difference between small and large organizations with the assumption that midsized organizations are similar enough to large organizations not to require extra focus. To get a different perspective, we looked specifically at how the HR function in midsized organizations compares to their much larger counterparts. Are they as similar as is Read More