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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outlook contact manager review


Interface Software Expands Its CRM Functionality
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at

outlook contact manager review  navigate between its traditional Outlook screen and InterAction web-screen with ease. Integration is a success since all contact information is synchronized between both systems. Strategy and User Recommendations Interface Software has positioned its solution for a niche industry largely known as traditionalist and conservative. However in today's competitive environment, even lawyers must perform economically and be customer-centric. InterAction is designed to help professionals to move beyond

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Some Belated Insights from, well, Deltek Insight 2010 - Part 1


The month of May is usually the high season of software vendors’ conferences, but mid-May 2010 was a bit extreme: I was invited to four major user conferences that took place on or about the same dates all over the United States (US). Given that cloning and teleporting technologies are decades away from us, I had to minimize the “damage” by at least picking two events that

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A CRM System Needs A Data Strategy


A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

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Addressing Channels and the Low-End Market


Microsoft announced plans to increase resources and provide new tools and offerings for MBS independent software vendors (ISV) and value-added resellers (VAR). These efforts are designed to accelerate the MBS Group's partner-driven vertical strategy, providing stronger opportunities for partners to align their services and solutions with their customers' specific needs. Microsoft has to be in the small business market, which is a springboard or a feeding ground for more scalable products as these businesses grow over time.

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SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part Five: Challenges and User Recommendations


Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial to implement the right solution slowly than to rush the wrong one into place.

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Case Study: Meeting Room Manager-Scheduling Software


A software consulting service provider needed to develop a web-based interface having touch screen functionality to provide instant schedule visibility, eliminate double bookings, and fully automate the reservation process—including sending attendee invitations, managing catering orders, and reserving equipment. The service provider turned to Rishabh for development services.

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Global CXO Outlook: Growth Strategies for 2012 and Beyond


Over the past decade, the art of doing business has changed. Companies are re-shaping strategies to innovate and compete globally. “Growth Strategies for 2012 and Beyond”, a survey research by Forbes Insights, in association with Wipro Technologies, analyzes changing growth strategies through an exclusive survey of more than 300 CEOs and other C-level executives at global enterprises. Download now to see the results.

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Purchasing CRM for Contact Centers


Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return on investment. See how a CRM solution can benefit your call center.

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Sage SMB Hiring Outlook Survey: Demand Matters


Sage recently announced the results of the Sage SMB Hiring Outlook Survey, which examined the hiring outlook of U.S. small and midsized businesses in 2013. The survey found that of the 973 businesses surveyed, 25 percent reported that they either have hired or will hire in 2013; 47 percent of businesses expect their staffing levels to remain the same in 2013, and 7 percent said they would decrease

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A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

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SAP PLM: Outlook and Predictions


This year, product lifecycle management (PLM) vendors have put many interesting initiatives on display to PLM buyers. These initiatives include the possibility of generating more synergies between enterprise search and PLM, more intuitive decision support in design and engineering, connectivity between direct modeling and history-based modeling in computer-aided design (CAD), social product

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