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Listen and Learn: Improving Operations by Using Customer Feedback
Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of

restaurant operations software  problem. In addition, the restaurant was able to effect immediate service-lapse recovery by contacting the affected customers, explaining the situation, and inviting them to return for a complimentary meal. Thus the restaurant’s customers became performance coaches for front-line staff, leading to both customer retention and increased profits. The Importance of Real-Time According to British Airways’ Donald Porter, Customers don’t expect you to be perfect. They do expect you to fix things when Read More
Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on ...
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Documents related to » restaurant operations software


Looking For Software-The Expectations of Small and Medium Enterprises
Small and medium enterprises (SME) looking for software must understand their needs and articulate their expectations to get what they want and need from

restaurant operations software  going to a fine restaurant and asking the waiter what s/he recommends and they reply, 'what do you like to eat? .' It is not a legitimate answer and we are taking a much more proactive approach in introducing the best industry specific business processes to our customers. Again, we see that intellectual capital is what counts. SMEs should insist on talking to the people who will actually be working with them during the implementation. They should also favor those vendors who have out-of-the-box Read More
Lawson Software-IPO and Several Acquisitions After Part Two: Retail and Professional Service Initiatives
Lawson is sticking to its focus on selected vertical markets, but going forward the tenets of that focus will likely be more finely tuned. Namely, the vendor

restaurant operations software  the top one hundred restaurant chains and twenty of the top one hundred specialty chains. To maintain the momentum, in July, Lawson announced the acquisition of Numbercraft Ltd. , a privately held consultancy and provider of sophisticated analytic applications for retailers and consumer packaged goods (CPG) companies. The acquisition should add possibly unique quantitative measurement and analysis capabilities to the Lawson Retail suite. The acquisition of Numbercraft was effective immediately, and terms Read More
Curbing MESsy Shop Floor State of Affairs - Part III
Part II of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant floor and the enterprise offices

restaurant operations software  teller machine (ATM) or restaurant/retail shop point of sale (POS) terminals. For example, a supervisor will see the following: many pertinent key performance indicators (KPIs) and other analytical information such as plant dashboards ; the end of the shift summary; the end of the production run summary; top downtime reasons; quality adherence; tactical analysis, and so on. Many best practices were built into the product as a natural extension of daily activities to facilitate managers and shop-floor Read More
Food and Beverage Industry: Overview of Software Requirements
The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some of the unique challenges and software

restaurant operations software  the weekend, from a restaurant whose customer said, You know, this food tastes funny. The shock waves of recall reverberate throughout the organization. Anticipatory paralysis begins to set in. By meeting the requirements for such organizations as the European Union (EU), the Food and Drug Administration (FDA), and the International Organization of Standardization (ISO), the software's trace engine should provide accurate and current recall information for your customers, suppliers, and consumers. Read More
Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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Mainsaver Software
Mainsaver Software (formerly JB Systems) is wholly owned by the privately held Ameritege Technology Partners, LLC. Mainsaver develops enterprise asset

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Busting the Myth of Commoditized Software Markets with the New TEC Focus Indicator
The new TEC Focus Indicator is a concrete way to start gauging the real functionality, competitive differentiators, and focus of enterprise software products

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Enterprise Process Improvement (EPI) Software: Customer and Software Vendor Collaboration
Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not

restaurant operations software  Process Improvement (EPI) Software: Customer and Software Vendor Collaboration Introduction So you have just completed implementing an enterprise resource planning (ERP) software package and you think you're set for the next five years—and I have a bridge in Brooklyn that I want to sell you. Once a year (or more frequently if you have really angered the software gods), the vendor issues a new release. With the new release come promises of new functionality, better performance, or incorporation Read More
iScala ERP Software
Epicor@s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e

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JDA Software Group
JDA® Software Group, Inc., The Supply Chain Company®, offers the broadest portfolio of supply chain, retail merchandising, store operations and all-channel

restaurant operations software  Software Group JDA® Software Group, Inc., The Supply Chain Company®, offers the broadest portfolio of supply chain, retail merchandising, store operations and all-channel commerce solutions to help companies manage the flow of goods from raw materials to finished products and into the hands of consumers. JDA’s deep industry expertise and innovative cloud platform help more than 6,000 companies optimize inventory, labor and customer service levels. As a result, JDA solutions have become the standard Read More
Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

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Oncontact Software
Oncontact Software develops CRM software for mid-market companies. Client Management Software (CMS), Oncontact Software's CRM solution for automating the

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Argos Software
Argos Software develops, markets, and supports PC-based financial and management accounting software designed around the requirements of specified industries

restaurant operations software   Read More

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