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SAP Upgrade Success Story
Gruppo Tosinvest is by no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate, financial

sap open tickets  “With the upgrade to SAP ERP, Gruppo Tosinvest now has an open gate to the future.” Fabio Fricano, CIO, Tosinvest Information Technologies Minimum Downtime and Seamless Switch for Users With a downtime of a mere six hours for the actual technical upgrade, users managed to resume work without any interruptions. “Since users were properly informed before the upgrade, they had no problems accepting the new look and feel of SAP ERP,” says Buttá. “And the new HCM functionality was up and running Read More...
Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » sap open tickets


What’s Up with xTuple-and Open Source ERP?
You may be wondering how the open-source ERP vendor xTuple operating with a workforce of only 27 can compete on the same stage with the software giants. Find

sap open tickets  Microsoft Dynamics ERP products, SAP Business One (although less of that lately), and sometimes NetSuite (although more often it's people moving off NetSuite). We face off against Epicor and Infor from time to time, usually for request for proposal (RFP)-based processes. TEC: What is your ideal customer profile now in light of the latest product enhancements (or is it more of the same)? What percentage of your customers is in the cloud or on demand? NL: There are still basically two buckets of customers: Read More...
A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

sap open tickets  such as Siebel or SAP , as Surado does not support such large organizations. Because Surado does not have a hosted option available, companies considering a fully hosted solution should also consider solutions such as Salesforce.com and NetSuite . Read More...
Vertical Solutions Inc.-All About Field Service: Part One
Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and

sap open tickets  for over three years), SAP , Oracle , Epicor , Infor , and more; Unified communication (UC) solutions— Avaya , Cisco , and ShoreTel ; WFM and Global Positioning System (GPS)— CallCopy and SkyTrace ; and BPO— R Systems International Limited . VSI’s consulting partners include Centric Consulting , Cameo Solutions , TDCI (now part of Infor ), Technology Medical Partners , eBizNET Solutions , Ellipse Solutions , and McGladrey . Figure 2 (below) depicts VSI’s apps strategy and how its own solutions Read More...
Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

sap open tickets  any project within an SAP system. On a higher level, Solution Manager should perform the following functions: Document repository : a single place to keep requirements descriptions, technical specifications, and other Microsoft Word or Adobe PDF documents. Help desk : a tool that allows one to open a case, follow its status, insert a relevant documentation, close the case (one resolved), etc. This exceptions handling tool guides SAP’s staff and users in defining a model and the procedures necessary to Read More...
SAP Business Suite, Powered by SAP HANA: Delivering Real-time Business Value
Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources

sap open tickets  Business Suite, Powered by SAP HANA: Delivering Real-time Business Value Becoming a real-time business requires managing daily business transactions of your core business processes in real time, and capturing data from new sources like social media or mobile apps. And you need to be able to analyze all this data. Ultimately, it requires people to be able to access real-time information on any device for immediate action. Read this white paper to learn about an in-memory platform and how it can you help Read More...
Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

sap open tickets  Source versus Closed Source (Proprietary) Software Our expertise and commitment to the industry has seen the development of our ground breaking CoreDNA software platform. bwired provides business tools and expertise to succeed in today's harshest environment. Source: Bwired Resources Related to Open Source vs. Closed Source (Proprietary) Software : Open Source Software (OSS) (Wikipedia) Proprietary software (Wikipedia) Open Source vs. Closed Source (Proprietary) Software Open Source is also known as Read More...
SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers

sap open tickets  Services and Support Customers SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development. Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

sap open tickets  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More...
SAP Delivers More RDS Offerings to Speed Up HANA Adoption
SAP has announced the release of three new rapid-deployment solutions (RDS) for companies implementing the recently unveiled SAP Business Suite powered by SAP

sap open tickets  Speed Up HANA Adoption SAP has announced the  release of three new rapid-deployment solutions (RDS) for companies implementing the recently unveiled SAP Business Suite powered by SAP HANA . These solutions are making innovations like SAP HANA more accessible to enterprise customers looking to boost their enterprise resource planning (ERP) and customer relationship management (CRM) operations with real-time analytics. The three RDS apply the analytical power of SAP HANA to ERP, covering SAP ERP for Read More...
Tailoring SAP Data Management for Companies of All Sizes
The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are

sap open tickets  SAP Data Management for Companies of All Sizes The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management. Read More...
SAP Brings HANA to the SME Market
Yesterday SAP announced its strategy to provide small and medium enterprises (SMEs) with the services of the SAP HANA platform via SAP HANA analytics for SAP

sap open tickets  the SME Market Yesterday SAP announced its strategy to provide small and medium enterprises (SMEs) with the services of the SAP HANA platform via SAP HANA analytics for SAP Business One and the SAP HANA Edge Edition. HANA, SAP's in-memory database and analytic platform, will provide Business One users with in-memory analytics specifically designed for small and medium businesses. In this regard, Ketan Solanki, consulting manager at Evolution Future Solutions Pty Ltd stated that analytics powered by SAP Read More...
SAP Business One 9.0 Released
The “little” SAP Business One solution is an unsung hero of sorts at SAP. Indeed, more than 38,000 customers worldwide in nearly 30 languages and over 630

sap open tickets  9.0 Released The “little” SAP Business One solution is an unsung hero of sorts at SAP . Indeed, more than 38,000 customers worldwide in nearly 30 languages and over 630 partners are often ignored as less newsworthy by market observers. The business management solution for small businesses (with 10–20 users, on average) can be deployed on premises or in the cloud, and is accessible via mobile devices. During the SAPPHIRENOW 2013 conference, SAP  announced the general availability of the 9.0 Read More...
SAP Defies Economic Slowdown, For Now
In January, SAP announced upbeat results for Q4 2000, in contrast to the current market slowdown. However, 8% license revenue growth in North America is much

sap open tickets  Economic Slowdown, For Now SAP Defies Economic Slowdown, For Now P.J. Jakovljevic - February 13, 2001 Event Summary On January 23, SAP AG (NYSE: SAP), the leading provider of business software solutions, announced its preliminary results for the fourth quarter and year ended December 31, 2000. In the fourth quarter, revenues increased 31% over the same period last year to EUR 2.164 billion (See Figure 1). Net income in the quarter increased 16% to EUR 366 million. Earnings per share increased 15% to EUR Read More...

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