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Service Supply Chain Strategies to Increase Corporate Profitability
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service management decision hierarchy, and

sbc software center  providers such as MCI, SBC and Verizon, traditionally sold parts to customers from a central distribution center as part of a product sale, with the expectation that the customers would manage the planning and stocking of parts themselves. Driven by competitive and market pressures, this company made a decision to offer same-day service contracts to its customers, requiring positioning of service parts across a network of strategic parts centers located close to its customer base. To quickly succeed in Read More

Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » sbc software center


One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications
For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration

sbc software center  the end of 2002, SBC reportedly tried to divest it, with Sterling Commerce receiving strong interest from Bain Capital in late 2002. However, that the spin-off never took place and EDI/VAN provision became a limited growth business (albeit still quite lucrative). Nonetheless, since the early 2000s, Sterling Commerce and its VAN service providers offering EDI transport and translation services have been engaged in the most sweeping re-engineering of their businesses and value propositions since the advent Read More
BNA Software
Established in 1983, BNA Software specializes in publishing tax software applications for professionals. Many of the company's programs are category standards

sbc software center  Software Established in 1983, BNA Software specializes in publishing tax software applications for professionals. Many of the company's programs are category standards. BNA Software is a division of Tax Management Inc., a provider of authoritative tax analysis, reference, and notification. Tax Management Inc., in turn, is part of The Bureau of National Affairs, Inc. (BNA), a publisher of print, CD-ROM, and Web-based news and information. BNA Software helps clients select fixed-asset solutions, and Read More
Pronto Software Limited
For over 30 years, we@ve been working closely with our clients to create business management software that helps them get the absolute best out of their

sbc software center  Software Limited For over 30 years, we’ve been working closely with our clients to create business management software that helps them get the absolute best out of their business. Our vision has always been to deliver tools that allow our clients to excel and prosper in whichever field they may be in – from mining to manufacturing, distribution to retail and services. In fact, our software has adapted appropriate functionality based on years of listening to feedback from customers just like Read More
Cougar Mountain Software
Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for

sbc software center  Mountain Software Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for midsized businesses and nonprofit organizations in need of accounting software, fund software, or point of sale (POS) software and hardware across a broad range of industries requiring customizable solutions. Cougar Mountain is based in Boise, Idaho (US). Read More
Quest Software
Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the

sbc software center  Software Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the form of reliable software products that help you develop, deploy, manage and maintain enterprise applications without expensive downtime or business interruption.We equip IT professionals with software tools that are easy to use and embedded with the knowledge of our world-renowned technical experts to automate daily tasks and simplify Read More
Software-As-a-Service Primer for Independent Software Vendors
Learn what s required for a successful migration to SaaS in SaaS Primer for Independent Software Vendors.

sbc software center  As-a-Service Primer for Independent Software Vendors The SaaS revolution is here to stay. As an independent software vendor (ISV), you must be able provide SaaS solutions—or run the risk of losing ground. But transitioning all or part of your software applications to the SaaS model can be tricky without the right information. Learn what’s required for a successful migration to SaaS in SaaS Primer for Independent Software Vendors . You’ll learn about executing the critical 4 Rs: Read More
American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

sbc software center  Software - A Tacit Avant-Garde? American Software - A Tacit Avant-Garde? P.J. Jakovljevic - July 24, 2000 Event Summary According to its press release on June 19, American Software announced that e-intelliprise, its fully web-based ERP solution with complete front-to-back office integration, now includes a customizable Business Intelligence Portal that provides secured role-based views of key performance indicators (KPIs). The Portal is a knowledge management system throughout the supply chain, Read More
Software AG
Software AG helps organizations achieve their business objectives faster. The company@s big data, integration and business process technologies enable customers

sbc software center  AG Software AG helps organizations achieve their business objectives faster. The company’s big data, integration and business process technologies enable customers to drive operational efficiency, modernize their systems and optimize processes for smarter decisions and better service. Read More
Moxie Software
Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in

sbc software center  Software Moxie Software is a customer-centric enterprise social software company that enables companies to connect employees, customers, and partners to engage in business, share knowledge, and collaborate. Moxie Insight, Moxie's thought leadership division, provides research in enterprise technology, talent development, and collaborative innovation. Read More
Quadrant Software
Quadrant Software@ develops, implements and supports Quadrant HR™. Quadrant HR™ is a user-defined, configurable software and services solution

sbc software center  Software Quadrant Software  develops, implements and supports Quadrant HR™. Quadrant HR™ is a user-defined, configurable software and services solution integrating best practices for Human Resources, Staff Scheduling and Payroll into a single system. Fully configurable, Quadrant HR™ conforms to the way you work without costly programming customizations. You can create and automate workflows across the organization. Quadrant HR™ is designed to improve employee processes from ‘hire to Read More
Application Software Services: Outsourcing, Applications Software Competitor Analysis Report
The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It

sbc software center  Software Services: Outsourcing, Applications Software Competitor Analysis Report The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more. Read More
proALPHA Software
proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution

sbc software center  Software proALPHA Software Corporation provides integrated enterprise level software solutions to mid-range discrete manufacturing, engineering and distribution organizations. proALPHA has demonstrated double digit revenue growth and consistent profitability since being founded in 1992. With over 1000 customers internationally, proALPHA provides the most comprehensive and cost effective extended ERP technology solution available in the market. With North American headquarters located in Nashua, Read More
On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors
Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the

sbc software center  premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all Read More
Software Development
DataArt's software expertise spans a range of programming languages, databases, and networking systems on Windows and Unix platforms. The company has

sbc software center  Development DataArt's software expertise spans a range of programming languages, databases, and networking systems on Windows and Unix platforms. The company has experience with C, C++, ASP, .NET (C#, ASP.NET, VB.NET), DHTML, VB, Perl/PHP, MS SQL, MySQL, Oracle, COM+, XML/XSL, OC4J, Java, and J2EE. Its application expertise includes Internet/intranet data and knowledge management, e-business, content management, project management, and B2C portal technologies. Read More

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