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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 server monitor service


What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

server monitor service  help with minimization of server round-trips and page refreshes. One should expect more developments enabling more sophisticated interaction scenarios in the foreseeable future. Basically, well devised SaaS applications should be able to leverage rich user interface metaphors, without necessarily mandating them. Based on this, one can define SaaS as software components that are developed or purchased and hosted by an independent service provider, and that are billed on a resource usage or per user basis

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Documents related to » server monitor service

One Vendor’s Mission to Make Service Businesses Click - Part 2


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service optimization solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as mobile computing

server monitor service  ClickSoftware’s solution, if one server fails, other servers take its load automatically), and maintainability. The aforementioned real-time service enterprise concept was in the making from 2003 to 2005.  As discussed in my previous blog post , a typical day starts with the morning schedule that contains the assignments for all the work orders of the day. As the day develops, emergencies may arise, cancellations may occur, jobs may take longer or shorter than expected, and traffic problems may cause Read More

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

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Creating a Winning Data Transmission Service


Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

server monitor service  to a single Connect:Direct Server and uses a directory/e-mail watch to initiate transfer. Connect:Direct Select is well-suited for hub/spoke environments where the spokes have limited IT resources. Used by business users. Connect:Direct FTP+ Command line replacement for FTP scripts that uses the Connect:Direct protocol to talk with a Connect:Direct Server (z/OS, UNIX, and Windows). FTP+ also provides a graphical user interface similar to an FTP client, and can add greater reliability to transfers without Read More

How to Choose a Service and Maintenance Application


If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to start? You should know the five important questions to ask before implementing. The ten essential features to look for. How to prepare for product demonstrations. And the five most common mistakes people make.

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Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

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Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

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Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain


Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.

server monitor service  lean manufacturing,supply chain management,SCM,service level agreement,SLA,SLA negotiation,supply chain,compliance,safety regulations,technical support,training,outsourcing,service and support,implementation,implementation team Read More

Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

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Service Partners


Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects.

server monitor service  ERP, CRM, SCM, business consulting Read More

MSF R2 Service Architecture


As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings.

server monitor service   Read More

7 Ways Service Culture Can Drive Revenue


Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.

server monitor service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More

Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

server monitor service   Read More

KernSafe iStorage Server High-Availability iSCSI SAN for Windows Server 2008


KernSafe iStorage Server is an IP SAN solution that allows for quick exporting of existing storages, such as disk images, physical disks, partitions, etc., to a client’s machines. The software thus delivers immediate benefits, allowing storage to be consolidated, virtualized, and centrally managed. This document gives you detailed step-by-step instructions on KernSafe iStorage Server configuring for Windows Server 2008.

server monitor service  iStorage Server High-Availability iSCSI SAN for Windows Server 2008 KernSafe iStorage Server is an IP SAN solution that allows for quick exporting of existing storages, such as disk images, physical disks, partitions, etc., to a client’s machines. The software thus delivers immediate benefits, allowing storage to be consolidated, virtualized, and centrally managed. This document gives you detailed step-by-step instructions on KernSafe iStorage Server configuring for Windows Server 2008. Read More

Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

server monitor service  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More