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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 simple contact management


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

simple contact management  look at the following simple ROI calculations 4: Maximize the marketing money spent to acquire each lead monthly Marketing Expenses =$30,000 Leads Generated =500 Cost Per Lead =$60 Per Lead Benefit: If 20% of those leads visited the Web site and requested more information at info@, or requested product pricing at pricequote@, and received a delayed response or no response at all, your organization would experience an opportunity cost of $6000 ($60 per lead x 100). Response Manager helps managers track

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology  

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Documents related to » simple contact management

Do You Need a Content Management System?


Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.

simple contact management  organizations need more than simple content delivery. Businesses need to maximize their processes and optimize their value. Improving business efficiency, reducing costs, and operating risks motivate the implementation of content management systems. Enterprise content management helps organizations accomplish this by enabling better access to the content, optimizing their business processes, and connecting database applications with the actual people. What are the benefits of using a CMS? A CMS allows a Read More

Partner Performance Management


For many retailers, the transition to global sourcing and demand-driven inventory models creates both opportunities and challenges. Supply chains are becoming longer, with a smaller buffer for mistakes or delays. To continually improve, you need to gain visibility across your partner community. Find out how a partner performance management solution can help buyers and sellers work together to improve business processes.

simple contact management  .You can set up simple or complex rules to monitor document errors (missing data), process errors (quantity mismatches) or timing errors (late ASN). Transaction Monitoring enables you to validate transactions and identify errors within and across key transactions, such as purchase orders, advance ship notifications (ASN) and invoices. Transaction Quarantining enables InovisworksTM customers to stop and hold a bad transaction before it enters or exits your system, triggering alerts and remediation. Email Read More

Sales Performance Management


A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of prospects, customers, and the market—and the ability to turn insight into action. The right sales force automation (SFA) system can help you determine priorities and action plans to achieve the best results with your customers—and boost your profit margins.

simple contact management  element, however, is a simple report from which you attain information about effective activities that salespeople can undertake to close deals. Salespeople, for example, can use report information to determine that their pipelines are insufficient to reach future sales targets, identify new opportunities, increase the value of deals, or close deals earlier. They can combine such data with past experiences to identify required actions. By including the right performance indicators, you can help Read More

Goal-oriented Business Process Management


The trend toward more flexible ways of working, shorter organizational reaction times, and the ability to fully embrace market unpredictability, is a powerful force that, while positioning business process management (BPM) at center stage, also strains conventional approaches and tools beyond their limits. Discover how goal-oriented BPM goes beyond current BPM practices to better address current business challenges.

simple contact management  level coordinates these multiple simple flows through a hierarchy of declarative conditions. The goal level keeps policies and strategies separated from procedures. The hierarchical organization of workflows better manages complexity. Multiple plans per goal offer automatic, zero-effort exception handling.   Comparing with Business Rules driven BPM Another useful comparison is with respect to Business Rules engines and their use for BPM. A business rules system expresses the constraints and activities Read More

Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Smartree Talent Management Suite


Smartree Talent Management Suite manage complex and resource-consuming processes like personnel administration, time registration, organisational charting, performance evaluation, training administration, recruitment and others, transforming them into effective and enjoyable activities, for which the administrative and bureaucratic aspects are fully carried out by computers, in a timely and accurate manner.

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Case Study: SAP and Marketing Management


By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved interaction has helped SAP realize greater value from a more effective sales process, making it easier to hit sales targets and maximize sales revenue.

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IT Management and Development


The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks.

Challenges related to IT management and development revolve around the need for continuous research to improve products and technologies; the need to improve business and service models to increase return on investment (ROI); and, if necessary, the need to outsource IT management and development to nearshore and offshore destinations.

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Top Three Learning Management Trends for 2011


Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn. Read this article on user interest in learning management systems and learn about three learning management trends for 2011.

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Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation


When searching for a warehouse management system (WMS), a number of myths surface. "Huge staff reductions", "quick and easy implementation", and "fast and big" returns on investment are common promises. These combined with the enticing "bells and whistles" of a system can ultimately turn an eager customer into a patient suffering from confusion or at the very least disorientation. Knowing the stories behind the myths and determining what your warehouse needs are can lead to a profitable investment.

simple contact management  thought would be so simple. Upper management was expecting to receive an ROI within eighteen months and it has taken twelve just to get the software working. So what happens as the frustration level begins to rise? The implementation team begins throwing the once detailed plan out the window in an effort just to meet the new go-live date—a date that has been pulled out of thin air by their frustrated manager. Upper management begins citing paralysis by analysis with the common phrase being, You guys Read More

Business Process Management as a Blueprint for Mobile Workforce Management


As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption.

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Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

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Asset Management


Asset management is crucial for businesses that wish to keep costs down while running an efficient service. Waer Systems has taken its experience in controlling inventory and has applied it to the management and reservation of an organization’s assets. Waer’s cloud-based solution, WAERlinx, provides companies with the resources to systematically process operations, maintenance, and the upgrading of assets, cost-effectively.

simple contact management  Waer, WAERlinx, asset management, asset reporting, asset decommissioning, supply chain, reporting, parts management Read More