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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 simple contact manager


Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

simple contact manager  can start with a simple system, and then add capabilities as the need develops. This approach helps avoid the fork-lift upgrade and ensures that the initial system investment continues to provide value as the contact center expands and becomes more sophisticated. Using today's systems, most firms can readily set up small and informal contact centers that boost customer loyalty, increase sales and generate a demonstrable return on investment. Introduction Challenging competition from large firms and, in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Manitou, a global producer of complex make-to-order forklift trucks, wanted to optimize sales processes to overcome several challenges, including a lack of visibility into the order pipeline, and order capture that was prone to errors. After deploying Chameleon, sales channels can access current and accurate product and pricing info, and order capture is not only faster, but more efficient. Learn about other benefits.

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Stand Up, Sit Down...Don't Fight,Fight,Fight


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simple contact manager   Read More

Stand Up, Sit Down...Don’t Fight, Fight, Fight


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Maximizer Software


Maximizer Software is a pioneer in contact management technology. For more than 25 years we've been developing CRM software to help businesses better manage their customers, leads, and prospects. Our claim to fame is in our all-in-one CRM software which is built with the flexibility to be customized to unique business processes.

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Best Practices: 5 Smart Moves for Compensation Managers


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The Total Economic Impact of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager


In September 2009, IBM Tivoli commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) of deploying monitoring solutions from IBM Tivoli—the IBM Tivoli Monitoring (ITM) and IBM Tivoli Composite Application Manager (ITCAM) family of products. This paper provides a framework to evaluate the potential financial impact of those products on your organization.

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Coop Switzerland Deploys Reflexis Task Manager at Multiple Retail Banners


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Commission Manager


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