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Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

software maintenance agreements  will be paying in software maintenance fees thereafter. This has prompted many vendors to offer ludicrous discounts during the final negotiations, if not even give away free software, knowing full well they will recoup any losses from these freebies through support and maintenance agreements. Sure, a software support contract is usually charged as a percentage of the software's net price, meaning that if a vendor gives a 50 percent discount on the up front license fee, the customer gets an ongoing 50 Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » software maintenance agreements


Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

software maintenance agreements  For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , and What Are the Support and Maintenance Options? . Tomorrow Can Wait, for Now Enterprise software customers' awareness of alternative choices for ongoing S&M arrangements has, in particular, been the result of such Read More...
How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

software maintenance agreements  software application development | software maintenance | software maintenance services | software manufacturer | solutions application | support application | support maintenance | support maintenance process | support maintenance project | support maintenance projects | support maintenance solutions | support maintenance tool | support service maintenance | support service maintenance application | support service maintenance software | support service maintenance software application | support service Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

software maintenance agreements  report record profits). Major software vendors view maintenance revenue as a birthright, enforcing burdensome contract terms to preserve revenue without regard for customer cost containment needs. As indicated earlier, the major contention of some users with mature, heavily customized, and highly functional enterprise systems is that support costs are too high, whereby vendors require customers to pay for costly upgrades. These upgrades are often merely composed of new, nice to have features that are Read More...
Enterprise Software Service and Maintenance Alternatives
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more IT savvy business generation is

software maintenance agreements  Software Service and Maintenance Alternatives Alternatives to Service and Maintenance Arrangements Enterprise software customers are becoming more aware of alternative ongoing service and maintenance agreements. TomorrowNow is one company that has brought these alternatives to the public. It is an experienced Bryan, Texas-based (US), third-party maintenance and support provider for former PeopleSoft and J.D. Edwards products (which were recently acquired by Oracle .) The company has been Read More...
INTERAL Maintenance
INTERAL Maintenance is a client/server-based computerized maintenance management system with a 32-bit interface. Developed to fulfill the needs of today's

software maintenance agreements  Maintenance INTERAL Maintenance is a client/server-based computerized maintenance management system with a 32-bit interface. Developed to fulfill the needs of today's managers, INTERAL Maintenance can help users manage a variety of maintenance information for equipment, buildings, control instruments, and vehicles. It can also help manage financial information related to repairs. Read More...
Small Business Software (SBS) Software Evaluation Report
The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn

software maintenance agreements  Business Software (SBS) Software Evaluation Report The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't need the biggest systems on the market, this model is a good starting place. Extending beyond accounting functions, it includes general ledger, accounts payable (A/P) and accounts receivable (A/R), payroll, job Read More...
TIBCO Software
TIBCO Software Inc. (NASDAQ: TIBX) is a business integration and process management software company. In January 1997, TIBCO Software Inc. was established as a

software maintenance agreements  Software TIBCO Software Inc. (NASDAQ: TIBX) is a business integration and process management software company. In January 1997, TIBCO Software Inc. was established as a separate entity (from former Teknekron) to create and market software solutions for use in the integration of business information, processes, and applications. Now TIBCO focuses on leveraging and extending the capabilities of its software to help companies move toward predictive business. TIBCO has delivered its real-time Read More...
VDoc Software
A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent

software maintenance agreements  Software A subsidiary of the Axemble Group, a holding company with extensive experience in the small to medium business (SMB) market, VDoc Software is an independent software vendor with 500 customers and more than 400,000 users. Since 1996, the vendor has provided software that focusses on processes, employee productivity, and organizational relationships with customers and partners. VDoc Software is headquartered in Charbonnières les Bains (France). Read More...
HighJump Software
Located in Minneapolis, Minnesota (US), HighJump Software is a supply chain execution solutions provider. It was established in 1983 as Data Collect Systems

software maintenance agreements  Software Located in Minneapolis, Minnesota (US), HighJump Software is a supply chain execution solutions provider. It was established in 1983 as Data Collect Systems, which developed a bar code-based system to collect, view, edit, and process shop floor data for existing host applications. In 1994 it introduced its flagship supply chain execution solution, Warehouse Advantage. HighJump became a 3M company in 2004, and has implemented its solutions at more than 700 sites. HighJump's customers Read More...
UA Business Software
Advanced Software Development was founded in 1992. Its UA Business Software became a Cloud ERP Software solution that was adopted by over 4,000 companies across

software maintenance agreements  Business Software Advanced Software Development was founded in 1992. Its UA Business Software became a Cloud ERP Software solution that was adopted by over 4,000 companies across dozens of industries around the world. ASD’s partner network grew to consist of over 400 resellers and service partners. For nearly two decades, UA Business Software resellers implemented and extended UA Business Software’s Cloud ERP Software for industry-specific purposes. The UA community of users and partners forms the Read More...
Software Services
Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation

software maintenance agreements  Services Espire provides software-consulting services to clients globally as a partner to conceptualize and realize technology-driven business transformation initiatives. The company leverages its global delivery model to accelerate schedules with a high degree of time and cost predictability. Espire's approach focuses primarily on new methods of conducting business, combining IT innovation and adoption while at the same time leveraging an organization's current IT assets. Read More...
BatchMaster Software Inc
BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand

software maintenance agreements  Software Inc BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand installations worldwide. The BatchMaster team consists of over 160 professionals, serving and advising customers for all process-batch manufacturing and supply-chain challenges. The experience of the BatchMaster consulting team in problem-solving across the full range of process industries has enabled them to build the Read More...
Expandable Software
Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's

software maintenance agreements  Software Founded in 1983, Expandable Software, Inc. develops, markets, and supports an integrated manufacturing enterprise resource planning (ERP). The company's implementation process is performed exclusively with direct employees of the company. Expandable's customers-which range from start-ups to growing manufacturers with annual revenues approaching the billion-dollar mark-manufacture a variety of products including medical devices, electronics, and consumer goods. Expandable is Read More...
Year in Review: Top Enterprise Software News and Trends for 2011
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their

software maintenance agreements  in Review: Top Enterprise Software News and Trends for 2011 With 2011 just about under wraps, we asked our analysts to weigh in on this year’s trends and enterprise software news-makers. Jorge García, BI Research Analyst Three business intelligence (BI) terms kept making the headlines in 2011: 1.  Big data : Everyone is jumping on the big data wagon— Oracle and Microsoft with their Hadoop appliances; Teradata ’s acquisition of Aster Data ; HP ’s purchase of Vertica , IBM ’s  acquisition of Read More...
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