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Documents related to » sprint online contact manager


Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

SPRINT ONLINE CONTACT MANAGER: Building the Small Contact Center Building the Small Contact Center Source: Zeacom Document Type: White Paper Description: Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact
8/15/2006 8:59:00 PM

Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

SPRINT ONLINE CONTACT MANAGER: contact center, call center, customer center, voip, voice over internet protocol, contact center outsourcing, contact center software, contact center world, contact center management, hosted contact center, contact center services, contact center consulting, call center contact center, contact call center, contact center call center, virtual contact center, call center contact, contact center analytics, cloud contact center, microsoft contact center, ip contact center, contact center technology, contact center metrics, contact center optimization, contact center recording, contact center on .
8/17/2012 4:46:00 PM

Contact Optimization for Direct Marketers
In today’s complex, ever-evolving marketplace, the need to integrate marketing processes and channels has never been more apparent. Marketers are looking to maximize the value of each customer interaction, both inbound and outbound. Customer analytics is a critical function in leading this change. Find out how embracing analytics can help you evaluate campaigns, drive contact strategies, and enhance customer experience.

SPRINT ONLINE CONTACT MANAGER:
2/27/2009 4:20:00 PM

Duty of Care Online
Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

SPRINT ONLINE CONTACT MANAGER: Duty of Care Online Duty of Care Online Source: bwired Document Type: White Paper Description: Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more. Duty of Care Online style= border-width:0px; />   comments powered by Disqus
5/25/2010 9:35:00 AM

The Next Wave of Online Business Innovation
The Web affects the way many industries do business. By using online booking systems and targeted Web marketing, airlines have undergone a paradigm shift in how they sell their service. Other industries have seen the Web’s impact on pricing, marketing, sales, and profitability. Learn about a Web service that can help your company better leverage the Web for a broader branding and marketing strategy.

SPRINT ONLINE CONTACT MANAGER: The Next Wave of Online Business Innovation The Next Wave of Online Business Innovation Source: bwired Document Type: White Paper Description: The Web affects the way many industries do business. By using online booking systems and targeted Web marketing, airlines have undergone a paradigm shift in how they sell their service. Other industries have seen the Web’s impact on pricing, marketing, sales, and profitability. Learn about a Web service that can help your company better leverage the Web for a
5/29/2009 9:14:00 AM

Six Game Changers about SaaS
Discover the six game-changers about software as a service (SaaS). Read IT reports linked to Plex Online SaaS ERP. Free download. For many manufacturers, implementing on-premise enterprise resource planning (ERP) systems involves delays, unexpected costs, and unsatisfying results. But over the last decade, the innovative software-as-a-service (SaaS) delivery model has evolved to let manufacturers move beyond traditional enterprise software. Learn how SaaS solutions can deliver ERP integration, ease of use, and up-to-date functionality.

SPRINT ONLINE CONTACT MANAGER: Six Game Changers about SaaS Six Game Changers about SaaS Source: Plex Systems Document Type: White Paper Description: For many manufacturers, implementing on-premise enterprise resource planning (ERP) systems involves delays, unexpected costs, and unsatisfying results. But over the last decade, the innovative software-as-a-service (SaaS) delivery model has evolved to let manufacturers move beyond traditional enterprise software. Learn how SaaS solutions can deliver ERP integration, ease of use, and
2/24/2010 12:53:00 PM

What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical to understand e-learning standards before you buy—or you may end up with an LMS that’s both ineffective and inflexible.

SPRINT ONLINE CONTACT MANAGER: What You Need to Know about E-learning Technology Standards Before Selecting an LMS What You Need to Know about E-learning Technology Standards Before Selecting an LMS Sherry Fox - April 19, 2012 Read Comments If you’re a small to medium business looking to purchase a learning management system (LMS), you may not be fully aware of the standards out there for e-learning. Many of us take for granted the fact that we can simply sign up for an e-learning course, whether it’s an online course, or a course
4/19/2012 1:25:00 PM

Congress Acknowledges Outdated Banking Laws
Following a previous TEC News Analysis on the security of financial transactions, Congress and the White House have agreed to put into place new legislation for monitoring banking, including on-line banking. New banking laws that are more current than today's Depression Era banking laws need to be crafted to protect consumers, as well as the health of today's financial community. Today's financial institutions risk a host of internet attacks since today's hackers are more knowledgeable about information security than law makers.

SPRINT ONLINE CONTACT MANAGER: banking laws, security audit, banks online, mobile phone banking, security audit software, vystar online banking, security audits, computer security audit, pci dss, it security auditing, pci dss compliant, bank online, 27001 iso, pci security policy, network security audit, about online banking, online banking system, best online checking account, online banking safety, network security magazine, it security standards, pci dss compliance, network security solutions, internet bank, internet security policy, it security management, audit it security, best online banks, history of online .
10/26/1999

E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services
In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The new venture's lead product line is their Security Vulnerability Assessment service.

SPRINT ONLINE CONTACT MANAGER: E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services L. Taylor - July 12, 2000 Read Comments E&Y Spins-Off eSecurity Online and Unveils Security Vulnerability Assessment Services L. Taylor - July 12, 2000 Event Summary In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The new venture s
7/12/2000

Realizing Cost Benefits Through Perimeter-based Online Security
Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based security keeps the malware—and the risks—away from your systems. Adding layers of security, particularly outside the network, can help you identify and stop Internet threats before they infect machines, expose sensitive information, and consume valuable resources.

SPRINT ONLINE CONTACT MANAGER: Realizing Cost Benefits Through Perimeter-based Online Security Realizing Cost Benefits Through Perimeter-based Online Security Source: MX Logic Document Type: White Paper Description: Malware infections are becoming more and more severe, making detecting infections before they infiltrate your server or desktop a high priority. Perimeter-based security keeps the malware—and the risks—away from your systems. Adding layers of security, particularly outside the network, can help you identify and stop
6/28/2007 1:33:00 PM

Audience Targeting Platforms: The Missing Piece in the Online Ecosystem
Today’s online advertising environment, encompassing an ever-growing number of companies providing a range of services and technologies, has created a very complex and confusing ecosystem. This white paper will define what an audience targeting platform is, where it fits in today’s ecosystem, how it is essential to any advertising strategy, and the unique value it brings to online advertising.

SPRINT ONLINE CONTACT MANAGER: Audience Targeting Platforms: The Missing Piece in the Online Ecosystem Audience Targeting Platforms: The Missing Piece in the Online Ecosystem Source: BlastPR Document Type: White Paper Description: Today’s online advertising environment, encompassing an ever-growing number of companies providing a range of services and technologies, has created a very complex and confusing ecosystem. This white paper will define what an audience targeting platform is, where it fits in today’s ecosystem, how it is
6/28/2010 12:45:00 PM


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