Home
 > search for

Featured Documents related to »  technical support software

Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

technical support software  the Total Cost of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there are many Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » technical support software


Red Wing Software, Inc.
Red Wing Software, Inc. is a small to midsized company serving small to midsized businesses (SMBs), agribusinesses, and farming/ranching operations in North

technical support software  its products with a technical support department based in the US. Red Wing provides personal attention to its customers through opportunities for training, on-site installation, implementation, and customization. Red Wing Software was established in 1979 and is based in Red Wing, Minnesota (US), one hour southeast of Minneapolis/St. Paul. Read More...
‘Tis that time of the year when customer and technical support people go crazy…
This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and

technical support software  year when customer and technical support people go crazy… This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and technical support people are caught between the vendor and its Read More...
Support and Maintenance: No Longer the Software Industry's
Support and maintenance (S&M) contracts mean very different things to vendors and to users. With user enterprises' growing awareness of how these S&M agreements

technical support software  will have access to technical support, regular updates, and new releases of the vendor's purchased applications. In the past, software buyers have been mostly focused on bargaining over the up front, one-time-only license fees, and have not been paying enough attention to how much they will be paying in software maintenance fees thereafter. This has prompted many vendors to offer ludicrous discounts during the final negotiations, if not even give away free software, knowing full well they will recoup any Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

technical support software  The first item was technical support and problem resolution hotlines , whereby the vendor supplies a hotline, call center service (24x7x365, if at all possible). Users and information technology (IT) staffers can call and get answers to mission-critical questions. Business-related issues from the use of software are a daily occurrence in any business, and these issues may be the result of flaws or bugs in the software, confusion about how the software works, or both. Regardless of the reason, software Read More...
Year in Review: Top Enterprise Software News and Trends for 2011
With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their

technical support software  enterprise software news,it company,applications software,free software software,strategy for it,information technology,what is information technology,app software,enterprise server,business intelligence,company software,it software company,it company software,the business software,business software software Read More...
Managing Risk in Enterprise Software Selection
Selecting and implementing new enterprise software changes your company, and the business processes that drive it. How you handle these changes can make the

technical support software  enterprise software selection,software selection,enterprise software,harley davidson enterprise software selection,enterprise software solutions,erp software selection,software selection process,enterprise software directory,sap software,enterprise management software,mrp system,erp vendors,erp systems,erp software,erp implementation Read More...
Computer, IT, and Software
The computer, IT, and software industry represents permanent innovation and change: new technologies, new business models, and the constant search for best

technical support software  compare computer and software industry,it solution,computer software,software evaluation,software solution benefits,it software comparison,new technologies,new business models,technology practices,software companies,software industry experience challenges,technological changes,software test tools,bi and bpm systems. Read More...
American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

technical support software  Software - A Tacit Avant-Garde? American Software - A Tacit Avant-Garde? P.J. Jakovljevic - July 24, 2000 Event Summary According to its press release on June 19, American Software announced that e-intelliprise, its fully web-based ERP solution with complete front-to-back office integration, now includes a customizable Business Intelligence Portal that provides secured role-based views of key performance indicators (KPIs). The Portal is a knowledge management system throughout the supply chain, Read More...
Software Test Tools Software Evaluation Report
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout

technical support software  Test Tools Software Evaluation Report Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools Software Evaluation Report provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and Read More...
Quest Software
Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the

technical support software  knowledge of our world-renowned technical experts to automate daily tasks and simplify complex ones. As a result, your IT organization will be able to proactively prevent performance problems and downtime, as well as react quickly to the unforeseen - making them more productive, capable and confident.The bottom line is a lower total cost of ownership for your application infrastructure. Quest Software will help you reduce costly planned and unplanned downtime, get better performance from existing Read More...
A3 Software
Wolters Kluwer is @The Professional@s First Choice@ for information, tools, and solutions that can help professionals make critical decisions more

technical support software   Read More...
CheckMark Software
Founded in 1984, CheckMark Software is dedicated to providing accounting and payroll software for small to medium businesses. In 1985, CheckMark was one of the

technical support software  accounting, easy to use, MultiLedger, payroll, QuickBooks payroll,accounting and payroll software,accounting software for small business,checkmark payroll,checkmark payroll software,checkmark software Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others