X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 ticket system


Evaluating Alternatives: Key Questions To Ask When Considering An Alternative ERP/MRP System
Replacing an aging enterprise resource planning/manufacturing resource planning (ERP/MRP) system to stay competitive brings with it a host of questions.

ticket system  full functionality as the high-ticket packages from companies like SAP, Oracle and Microsoft, but without the complexity, implementation headaches and costly licensing fees. These alternative systems are changing the ERP/MRP equation, and with them has come a new slate of questions that companies considering alternative IT resources need to consider before they choose a vendor. What are my choices? It's no secret that the big ERP/MRP packages are overpriced and overly complex. They frequently entail month

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » ticket system

A Suggested Workflow to Complement Issue Management Systems


When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky manual methods gracefully automated. As a result, information and knowledge would be diligently arranged in databases and easily searched, found, and accessed. Let’s imagine, for instance, a customer relationship management (CRM) system and

ticket system  will automatically assign the ticket to the right department (based on the category that it belongs to). To ensure that the system is not cluttered unnecessarily, an experienced CSC verifies that each case received the appropriate level of priority and was placed in an appropriate category. He or she will also set the response latency. For example, one day for high-priority cases, two days for medium-priority cases, and 4 days for low-priority cases. Another important thing that the team decided was to se Read More

A Primer on Lean Manufacturing Using Microsoft Dynamics AX


Lean manufacturing constructs have been incorporated into the Microsoft Dynamics AX package, enabling firms to support lean and traditional manufacturing practices in a single system. This primer covers the constructs for supporting many of the variations in lean practices.

ticket system  automatically update the kanban ticket information. The pull-to-order policy can apply to a purchased, transfer, or manufactured kanban. This is the first of a two-part series on Lean Manufacturing Using Microsoft Dynamics AX . The next part will present three case studies to illustrate the use of kanbans. About the Author Dr. Scott Hamilton has consulted with more than a thousand companies worldwide and has conducted several hundred executive seminars on supply chain management (SCM) and enterprise resou Read More

How to Keep Stock Balances Accurate


Distributors must ensure the quantity of products shown to be available in their software system agrees with what is physically in their warehouses. If it doesn’t, valuable time and money are lost as customers seek other suppliers, salespeople physically check stock, and buyers are forced to overstock. Learn the policies and procedures that can maximize your inventory management system to maintain accurate stock balances.

ticket system  item on the pick ticket is pulled, the paperwork is returned to the office and a clerical worker enters a confirmation of the picked quantities in the computer system. The real-time information provided by bar-coding helps keep inventory accurate and allows inside salespeople to have confidence in your perpetual inventory system. Elimination of Many Keying Errors Every time a human being keys information into a computer is another opportunity for a mistake to happen. Bar coding replaces many manual data Read More

Not Yet Sold on SaaS ERP in Manufacturing? Take a Hard Look at Plex Online - Part 2


Part 1 of this blog series explained Plex Systems’ ebullience and growth despite a hostile and depressed environment, especially in the discrete manufacturing sector. While the software-as-a-service (SaaS) model is now mainstream in many functional areas of business, the article concurred with Frank Scavo’s recent assertion that, for the time being, there is only one true SaaS enterprise resource

ticket system  problem device. The problem ticket then triggers alerts inside the system, immediately notifying Quality & Compliance to investigate. The trouble ticket arrives with a complete traceability tree for the problem device, including all its components. Thereafter, a  root cause analysis (RCA)  will identify the LCD problem, whereby the problem ticket will be automatically sent to the supplier for corrective actions. At the same time, all LCDs within the same batch are quarantined inside the software; softwa Read More

6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

ticket system  Signs That You Need to Upgrade Your Business Phone System 6 Signs That You Need to Upgrade Your Business Phone System Your business phone system is a vital communications link for your company's customers, suppliers, employees, and investors. But is it helping your company grow and prosper—or standing in its way? Fortunately, there's an easy way to find out. In 6 Signs that You Need to Upgrade Your Business Phone System , you'll find 6 key questions to ask about your company's current phone system. The Read More

Case Study: Poudre Valley Health System


In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.

ticket system  Study: Poudre Valley Health System SkillSurvey Pre-Hire 36O is an online approach to reference checking... and a lot more! Pre-Hire 360™ replaces time consuming reference check phone calls with an efficient online approach. Source: SkillSurvey Resources Related to Case Study: Poudre Valley Health System : Background check (Wikipedia) Case Study: Poudre Valley Health System Skillsurvey Reference Checking is also known as : Skillsurvey Employer Checking References , Professional Reference , Read More

System Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues


On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services, announced financial results for its fourth fiscal quarter ended October 31, 1999.

ticket system  Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues Event Summary On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services, announced financial results for its fourth fiscal quarter ended October 31, 1999. Revenue for the fourth quarter was $66.2 million, down 41 percent from a year ago. Software license fee revenue was $23.4 million, while client services revenue totaled $42.8 million in the current Read More

Syntax System Limited


A leading reseller of Oracle's JD Edwards software, SAP Business One Software, Managed Services and Hosting and IBM Infrastructure. Syntax.net leverages almost 40 years of experience to provide quality consulting and implementation services, upgrades, certified Oracle University JD Edwards training, hosting and managed services, and IT infrastructure products. Located in Canada and the United States, Syntax provides single source Business Management solutions.

ticket system  System Limited A leading reseller of Oracle's JD Edwards software, SAP Business One Software, Managed Services and Hosting and IBM Infrastructure. Syntax.net leverages almost 40 years of experience to provide quality consulting and implementation services, upgrades, certified Oracle University JD Edwards training, hosting and managed services, and IT infrastructure products. Located in Canada and the United States, Syntax provides single source Business Management solutions. Read More

Corporate System Solutions Inc.


Independent Finance System Selection & Implementation, Finance System Performance Analysis & Ad Hoc Solutions, Project Management, Business Analysis

ticket system  System Solutions Inc. Independent Finance System Selection & Implementation, Finance System Performance Analysis & Ad Hoc Solutions, Project Management, Business Analysis Read More

Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System


You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now.

ticket system  for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now. Read More

ERP System for Health Care


A U.S.-based regional healthcare support network was looking for a distribution enterprise resource planning (ERP for distribution) solution for its medical supply and equipment sales division, including a financials module to be used by other divisions. The news system was intended to replace an in-house legacy system that had reached its end-of-life stage.
To find the right solution, the company turned to TEC for a software evaluation and selection project.
Starting with a list of 10 qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the 10 solutions and develop a shortlist of the four most promising ones for in-depth evaluation.
TEC also helped the company collect market data, and prepare scripts for a formal demonstration session—a key component of the final selection process.



ticket system  System for Health Care Company Profile Industry:   Health Care Annual Revenue Range:   $51 to $250 million Company Size:   251 to 1,000 employees Number of Sites:   1 site Approx. Num Of Users:   26–50 users|51–100 users Region:   Africa Asia Southeast Asia (including the Far East and Japan) Europe (east and south) Europe (west and north, including the United Kingdom) Latin America (Mexico, Central America, and South America) North America (Canada and the United States) Middle Read More

Content Management System Pocket Guide


As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities.

ticket system  Management System Pocket Guide As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities. Read More

A Road Map to Electronic Medical Record System Implementation


It’s crucial to define the scope of an electronic medical system implementation, as well as to outline each stage of the project and the resources that will be needed. A failed implementation will paralyze the operational capabilities of a health care organization, but the right methodology will help ensure a successful implementation.

ticket system  Road Map to Electronic Medical Record System Implementation Originally published - May 28, 2008 Today, health care organizations are looking to adopt time-saving technology. Electronic medical record (EMR) software uses online technology to deliver automated processes that can save health care organizations a lot of time and resources. Not only does an EMR solution reduce the amount of paper used by a health care facility (because it no longer needs to make as many copies of documents), it helps the Read More

Mastering the Management System


This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

ticket system  the Management System This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations. Read More