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Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

twitter streaming api  Salesforce Chatter works like Twitter direct messages (DMs) or Basecamp updates, where users get assigned e-mail updates depending on their profiles. So, if I am not signed in and someone changes an opportunity that I am working on with them, or, say, posts something on my homepage, I can get an immediate email link to it. Alternatively, I can keep being updated by mobile clients (I have both BlackBerry and iPhone installed). Second is a function we envisaged with Chatterbox. So, let’s say I don’t Read More

PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » twitter streaming api


Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

twitter streaming api  proven by Facebook and Twitter to run our company. Our new social enterprise is built atop our existing business information and applications. It’s not partitioned off from other enterprise applications, but is an integrated part of it—offering a new view of the data that is more productive and easier to use. Through enterprise sharing models, filtering and discovery tools, users have full flexibility over which people and data they follow—allowing them to fully maximize the value of their own Read More
Is There Finally a Metadata Exchange Standard on the Horizon?
On September 27, a group of vendors including Oracle, IBM, Unisys, NCR, and Hyperion Solutions announced the submission of a metadata interchange standard to

twitter streaming api  metadata repository,meta data model,metadata solutions,iso iec 11179,meta data repository,metadata exchange,metadata management,data warehouse metadata,metadata definition,metadata,metadata scrubber,meta data scrubber,metadata manager,metadata extract,metadata extraction Read More
Web Application Security: The Truth about White Box Testing versus Black Box Testing
Information security managers, quality assurance staff, and developers are faced with the enormous responsibility of keeping Web applications secure from the

twitter streaming api  white-box testing,black-box testing,black testing,blackbox test,blackbox testing,box testing,boxes testing,web applications testing,web load testing,web test automation,web testing software Read More
Informix XML’s Its Metadata Transport Layer
Informix® Corporation, has announced an XML Document Type Definition (DTD) for Extraction, Transformation, and Transport (ETT) of metadata. The DTD is designed

twitter streaming api  metadata,xml,dtd,informix,Informix XML,Metadata Transport Layer,xml metadata,datastage suite,ett metadata,Document Type Definition,xml dtd,XML document,Extraction,Transformation,and Transport metadata,Ardent DataStage Suite,Informatica Read More
AT&T Has a Thing for Media
In February 2000, AT&T announced their 'Ecosystem' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

twitter streaming api  T Has a Thing for Media AT&T Has a Thing for Media A. Turner - August 7, 2000 Event Summary In July, AT&T announced its Ecosystem for Media, a network services platform with a co-marketing and distribution program that will allow companies to create, manage and distribute audio and video to millions of users over the Internet. Working closely with Inktomi, Microsoft, RealNetworks and other industry leaders, AT&T will leverage its data and Internet infrastructure, digital media production capabilities Read More
Collecting Meaningful Data from the Web: Once an Impossibility, Now a Reality
The traditional way of extracting data from disparate data sources has been transformed by the emergence of new tools and applications, as well as the

twitter streaming api  data extraction,data integration,api,sentiment analysis,kapow software,kapow katalyst,connotate,integrated development environment,agent community,google voice api,data integration software,data integration tools,eve api,api healthcare,api specifications Read More
Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

twitter streaming api  use Outlook for e-mails, Twitter and LinkedIn , sometimes Gist, and sometimes Maximizer. Collaboration is the most challenging aspect, since the tools I tried ( Chatter.com and Google Wave ) do not integrate with the solutions mentioned above. In other words, I need at least 3 or 4 different tools or solutions, which leads to duplicate data, as well as integration and synchronization challenges. Nimble aims to address these extremely important challenges—challenges faces by all CRM users. With the Read More
Social Media and Your Call Center: Three Lessons Every Call Center Manager Should Learn and Apply
Online services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now

twitter streaming api  services like Facebook and Twitter are rewriting the rules on customer service. Complaints that once would have stayed at the water cooler are now broadcast effortlessly by consumers. And because these comments are searchable and permanent, they are extraordinarily powerful. This paper presents three important lessons for every executive that oversees a call center. Download now to learn what they are and how to apply them. Read More
Can Mzinga Really Make You OmniSocial?
According to Paul Greenberg, an expert in customer relationship management (CRM) and social CRM (SCRM), the term “social customer” was coined by Chris Carfi

twitter streaming api  users—we use Facebook , Twitter , create blogs and comments on Web sites, and sometimes we can even integrate some of these tools and make them work together. Unfortunately, this is not an easy thing to do and if you use three or more social media tools, you will have a hard time integrating all of them (or most of them). Why? When a social media company launches a new product, they want to keep their followers, users, etc. and they would rather not share them with others (for instance, Twitter has an Read More
The Future of Secure Remote Password (SRP) Part Two: Overcoming Obstacles to Success
This article explores the possibilities for the Secure Remote Password (SRP) in today’s multi-channel world, specifically how it improves upon the inherent

twitter streaming api   Read More
Bunchball Announces New Release of Nitro For SalesForce
Bunchball, a vendor of gamification solutions, announced a new release of its Nitro for Salesforce product. The new release extends Bunchchall’s game mechanics

twitter streaming api  networks like Facebook and Twitter. As Joe Fisher, Vice President of Products at Bunchball notes, “Service, support and call center work can be highly repetitive and monotonous, which can lead to problems that directly impact the quality of service a company delivers to its customers. With Nitro for Salesforce, Service Cloud customers can drive desirable behaviors that help cut costs, keep agents engaged and improve customer service.” The Nitro for Salesforce product is part of Bunchball’s growing Read More
Using Social Media Tools for Recruiting Talent
Boy, we have come a long way in the search for talent. Long gone are the days where company’s would place an advertisement in the classified ad section of their

twitter streaming api  , YouTube , and Twitter are some of the main social media tools used by today’s forward-thinking organizations and allow recruiters to target the exact skill sets required for often difficult-to- fill positions. Candidates that were once far beyond the recruiter’s reach are now right there at their fingertips. Originally designed as social networking sites, MySpace and Facebook provide a place where individuals could meet, exchange photos, videos, and stories, as well as chat. The amount of traffic Read More
Salesforce.com Launches Salesforce Wear
Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com

twitter streaming api  industry watch, iot, wearables, crm, marketing, salesforce wear, salesforce1, mobile, Salesforce.com, wearable, internet of things Read More
Dreamforce 2010: Of Cloud Proliferation - Part 2
Part 1 of this blog series talked about my attendance of Dreamforce 2010, salesforce.com’s annual user conference, which has over the past several years become

twitter streaming api  to the Facebook or Twitter recommendations to which we are all accustomed to by now). File sharing (and the consequent email attachments reduction) is very important for Chatter adoption and the idea is for the platform to be more functional and easier to use than  the Dropbox service . Some of the upcoming features will be as follows: mentions, like, file sharing (user to user), topics widgets on profiles, trending topics, comment by email, feed search, etc. Again, many of these features are Read More

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