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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 what are dynamic characters


Extended Enterprise Vision
Small and medium enterprises (SMEs) are facing new challenges and opportunities. By linking people, processes, and workflows from inside and outside your

what are dynamic characters  Enabling the Extended Enterprise What follows are overviews of the three key tenets of the Sage extended enterprise integration and technology vision. These focus areas will help SMEs (and divisions of larger enterprises that ascribe to run our software in a de-centralized manner) realize the full potential of managing their extended enterprise. Each describes where Sage Software is today and what is being worked on for delivery in the near future. ENABLING WORKFLOW There are literally thousands of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

what are dynamic characters  any other way. For what is worth, getting back to the eating own dog food mantra from Part III , Webcom's staff admits to being addicted to ResponsAbility. If they look at their own statistics, which are available in the application, each Webcom employee will have personally performed thousands of transactions therein. In the next product release, due in the fall of 2008 (which is another advantage of the SaaS development, i.e., the frequency of new releases), Webcom will be adding several new Read More

Assessing FinancialForce.com’s Early Years


FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.

what are dynamic characters  pace of acquisitions. TEC: What issues are keeping you up at night? TB: Our biggest challenges are managing growth. FinancialForce.com went from 70 to 100 employees in one year and we currently have more than 20 job listings on our Web site. There is a clear focus on driving customer satisfaction and ensuring our customer service and support infrastructure are robust and able to cope with an ever-increasing number of new customers. We are committed to maintaining a high quality of customer satisfaction Read More

Wetmetrics


The Internet is having an identity crisis. Long regarded as a powerful tool for cost reduction and service enhancement, the Internet is falling short of its promise because of the real and perceived threat of identity theft. Financial losses and insurance costs are mounting, as organizations struggle to protect their information perimeters and improve the strength of their authentication systems to ensure that the authorized user is present during the sign-in process. The widespread use and misuse of passwords as authentication tokens is generally cited as a cause of the accelerating erosion of user confidence and the increasing incidence of identity theft. It is generally agreed that passwords are not enough. Much has been lost, however, in the race toward person-present authentication systems. While the application of passwords is fraught with risk, the introduction of complex authentication infrastructures and cumbersome end user technology has eroded usability and increased the cost of security dramatically. This paper describes a new authentication approach that retains the simplicity and low cost of passwords, while gracefully introducing as much person-present assurance as is required by the application.

what are dynamic characters  system works, and knows what questions to ask (recall that questions are user-specific, and sometimes based on events shared only by the user and the system), and even if the user is fooled into attempting a login at a fraudulent site, attackers can gain knowledge of only a single set of challenge questions (and their responses). If the attacker were to attempt illegitimate access to the enterprise using information gleaned in this fashion, he or she would be foiled when challenged with a new set of Read More

TIBCO Announces Results That Are 'Better Than Worse Than Expected'


TIBCO Software is the latest software vendor to report that they are following a new trend in the stock market: reporting results that exceed lowered analyst expectations. Other vendors have also had a problem with missed numbers and there can be a great opportunity here for savvy customers.

what are dynamic characters  for them to predict what confidence level should be assigned to their sales pipeline since the economy is so skittish. Perhaps the current environment for software vendors was best described by Oracle CFO Jeffrey O. Henley, who stated The U.S. economic downturn over the past several months clearly affected our revenue and profit growth more than we anticipated, due to a sharp downturn in completed transactions in the last few days of the quarter, and the current economic uncertainty continues to limit Read More

Great Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth


Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal customer base and a uniquely developed, extensive partner channel within the industry. A long presence on Microsoft's platforms ensures that R&D money has been spent on enhancing product functionality in accordance with the voice of customers and/or the market trends.

what are dynamic characters  Plains: Strong Channel and Microsoft focus for Dynamic(s) Growth Vendor Summary Great Plains Software, Inc. is a global provider of enterprise business solutions for the small-to-medium enterprises (SME) market. Great Plains offers e-business applications for financials, distribution, enterprise reporting, project accounting, e-commerce, human resources management, manufacturing, sales and marketing management, and customer service and support. Founded in 1981, with headquarters in Fargo, ND, USA, Read More

What Small Businesses Should Know about CRM


For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger companies. New technology, however, has now emerged that levels the playing field for these smaller businesses by providing a fully customizable and affordable CRM system.

what are dynamic characters  Small Businesses Should Know about CRM For small businesses with limited budgets and IT support, customer relationship management (CRM) has been out of reach. Until now, these small companies have missed out on the benefits provided by CRM because most applications were built for larger companies. New technology, however, has now emerged that levels the playing field for these smaller businesses by providing a fully customizable and affordable CRM system. Read More

Dynamic Content in Action: DiscountBeautyCenter.com Case Study


DiscountBeautyCenter.com, an online supplier of brand-name beauty products, wanted to test the viability of using dynamic content to generate e-mail campaigns. Although the company previously had good results with Listrak’s batch and blast e-mail campaigns, it hoped that dynamic content e-mail would increase customer response and return on investment (ROI). Find out how it launched its most successful campaign ever.

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Women in BI: Are You a “Data Geekette”?


Recently around the office we’ve been talking about the increasing role of women in most areas of information technology (IT). I’ve had the pleasure to know and work with excellent database administrators (DBAs) and application programmers, as well as IT managers and executives—both women and men. Of course, as a business intelligence (BI) analyst I quickly got hooked on the idea of developing a

what are dynamic characters  in the BI space: What are women working on in the BI space? Do any patterns emerge in terms of whether they are doing data visualization, coding, data warehouses, etc.? I’m now working on preparing a special report on the role that women play in the development and evolution of the BI space. When I started researching the matter I came across a post from Jen Stirrup in regard to the role of women in IT. To summarize her position she writes, “I disagree with the idea of tailoring IT recruitment service Read More

Top 5 Reasons Professional Services Organizations are Embracing the Cloud


In the webcastTop 5 Reasons Professional Services Organizations Are Embracing the Cloud, find out why cloud technology has so captivated PSOs and l...

what are dynamic characters  5 Reasons Professional Services Organizations are Embracing the Cloud Cloud computing adoption rates are sky-rocketing. And professional services organizations (PSOs) are leading the way. In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud , find out why cloud technology has so captivated PSOs and learn about: the central role of knowledge workers in PSOs, and their reliance on the cloud today the ways cloud technology is impacting PSOs, both internally and with thei Read More

READER’S POLL: What Type of Software or Business Area Are You Interested in Learning More About?


TEC’s research analysts are currently putting together a calendar of enterprise software buyer’s guides for 2011. Our Buyer Guides and State of the Market Reports provide a wealth of analyst insight into various types of enterprise software, and include sections on the state of the marketplace, vendor case studies, solution overviews, and a technology directory of hundreds of software products

what are dynamic characters  POLL: What Type of Software or Business Area Are You Interested in Learning More About? TEC’s research analysts are currently putting together a calendar of enterprise software buyer’s guides for 2011. Our Buyer Guides and State of the Market Reports provide a wealth of analyst insight into various types of enterprise software, and include sections on the state of the marketplace, vendor case studies, solution overviews, and a technology directory of hundreds of software products. With all Read More

What to Do with Your Legacy PBX


Enterprises will benefit from migrating from their legacy PBX systems and realizing the cost savings and simplified management with VoIP technology. But should you retain your existing PBX, modify it, or replace it altogether with a software-based solution? That’s the question many enterprises face today, and they must consider the makeup of their voice system when reviewing long-term plans for their organization’s IT strategy.

what are dynamic characters  to Do with Your Legacy PBX Enterprises will benefit from migrating from their legacy PBX systems and realizing the cost savings and simplified management with VoIP technology. But should you retain your existing PBX, modify it, or replace it altogether with a software-based solution? That’s the question many enterprises face today, and they must consider the makeup of their voice system when reviewing long-term plans for their organization’s IT strategy. Read More

So You Have To Fire Someone. Now What?


While firing people on TV seems to be fairly straightforward, terminating somebody for real can be one of the most difficult things a manager has to do. Dismissing an employee is never easy, but a few simple tips can make it go more smoothly—while at the same time helping to shield your organization from potential legal action.

what are dynamic characters  To Fire Someone. Now What? While firing people on TV seems to be fairly straightforward, terminating somebody for real can be one of the most difficult things a manager has to do. Dismissing an employee is never easy, but a few simple tips can make it go more smoothly—while at the same time helping to shield your organization from potential legal action. Read More

Are You Comfortable with Your Shortlist?


{democracy:30}If you haven't reached the shortlist stage, you may want to consider doing additional research to uncover vendors and systems that aren't on your radar. Try TEC's Smart Shortlist Wizard (free registration required) to find out which enterprise systems match the profile of your business.

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How Successful ERP Selections Are Made


How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

what are dynamic characters  up for consideration are what the system can and cannot do. There is more to a lasting ERP purchase than that and below are several aspects often neglected as equal in relevance. Platform Do not choose an ERP system on platform (.net, SQL based, hosted solution) alone. This will be a mistake. While important, it should be only one of the contributing factors. For example, a web-based solution might be what you absolutely must have in theory but if you eliminate potential software vendors, solely for Read More